以Wiki技術改進營建管理教育知識蒐集與學習方法之探討－以專案管理維基百科為例

Acquirement and Learning of Construction ManagementKnowledge using Wiki Technology-A case Study of Project Management Wiki System

黃贊文(Zan-Wen Huang) ； 余文德(Wen-Der Yu)

《營建管理季刊》 102期 (2015/10) Pp. 16-32

https://doi.org/10.6505/CMJ-2015-102-16-17

摘要

過去研究顯示以文件庫和討論群組組成的知識管理系統，容易形成「被動式」的學習模式；發問者必須透過社群或論壇發問，且得到專家之答覆才能獲得知識。且傳統知識管理系統之知識類型，大多是以解決特定問題為目的，其知識內容較缺乏整體架構而形成片段之破碎知識，因此常無法滿足想要學習整體知識領域之學生或使用者的需求。本研究應用Wiki百科網頁技術，建置一具有完整知識架構且能由使用者自主擴充、編輯內容的知識分享平台供學習者使用，以改進傳統知識蒐集與學習系統之缺點。為評估此一技術之可行性，本研究以｢專案管理｣課程為例，利用Wiki百科技術建置專案管理維基百科知識網站，並進行課堂實證。經過四十位中華大學營管系大學部及研究所使用者之實際參與後，再透過問卷調查統計發現，超過70%的參與者認為以Wiki百科輔助營建管理專業知識之學習，較傳統學習方式更能提升整體之學習成效。

關鍵字

維基百科 ； 知識管理 ； 營建管理 ； 專案管理

並列摘要

Previous studies have shown that the traditional Knowledge Management System (KMS) composed of document database and discussion forums tends to form a ＂passive＂ learning mode. The users of traditional KMS can only acquire knowledge by posting questions and getting responses from the domain experts. The knowledge provided by traditional KMS is usually specific-problem oriented, incomplete, unstructured, and fragmented, which is not only hard to gather but also unable to meet the demands of knowledge learners who desire comprehensive knowledge. In response to the above-mentioned demands, the current study adopts Wiki technology to build a knowledge-sharing platform that provides a complete, editable, and expandable knowledge source. ＂Project Management＂ course is selected as a case study to test the applicability of proposed Wiki technology in improving the traditional knowledge acquiring and learning methods. From a questionnaire survey with 40 participants from the undergraduate and graduate programs of the Department of Construction Management of Chung Hua University, it's found that more than 70% participants believes that Wiki technology is useful in improving the learning performance of construction management subjects.

並列關鍵字

Wikipedia ； Knowledge Management ； Construction Management ； Project Management