With the rapid development of the economy, as an important node of waterway transportation, the development of the port has promoted the rapid development of the economy. However, the port promotes economic development andalso brings environmental pollution. How to prevent port pollution and promote port emission reduction has been an important topic in current research. This paper considers the impact of customers’ low-carbon preference consciousness on port emissions reduction in the context of carbon trading policies, analyzes the situation when both sides of the port do not reduce emissions, only one party reduces emissions, and both parties reduce emissions, and analyzes them through numerical simulations. The impact of customer low carbon preference coefficients, emission reduction investment costs, and carbon trading prices on port service prices, profits, and emission reduction decisions. Research shows that unit emission reduction is positively correlated with low-carbon preference and carbon trading price, and negatively correlated with the cost coefficient of emission reduction investment. Moreover, unit emission reduction of ports in a single emission reduction mode is greater than that of ports in both emission reduction modes.When the port itself does not reduce emissions, whether the competitive port reduces emissions depends on the customer's low carbon preference coefficient;When the ports themselves reduce emission, whether the competing ports reduce emission depends on the cost coefficient of emission reduction investment.