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The Effect of Developing Patient Educational Materials in Nursing From The Perspective Of Health Literacy in a Medical Center

摘要


INTRODUCTION: The provision of clear, understandable, and easy-to-use patient educational materials by healthcare professionals is a critical step while creating a health-literate friendly environment. OBJECTIVES: Investigating the effectiveness of education training on nursing staff to develop patient educational materials with health literacy and the user’s evaluation. METHODS: This study is divided into two stages. The first stage is to transform the 36 existing patient educational materials in nursing into health literacy and communication materials through education training and sample provision. Using the “Health Literacy and Communication Check List for Dummies” to compare the score difference of the before and after revision materials. The second stage is a one-group pretest-posttest design. Arranging materials to health examinees or their families who come from healthcare and services center by block randomization. Using the “Health Literacy and Nursing Instruction Material Content Evaluation Questionnaire” to compare the differences of the before and after revision materials. RESULTS: After the intervention, the “Health Literacy and Communication Check List for Dummies” score of 36 patient educational materials in nursing increased from 72 to 87.3 points (t=-7.562, p=0.002). Above 70 points materials had increased from 61% to 100%. From March to July 2022, 123 participants completed the evaluation of the revision materials. The average score for the evaluation of the before and after revision materials increased from 61.7 to 74.4 points (z=6.18, p<0.001), and the average satisfaction score increased from 4.2 to 4.6 points (z=5.87, p<0.001) by Wilcoxon sign rank test. CONCLUSION: After receiving education training, nursing staff can develop health literacy and communication materials to meet the needs of people with different levels of health literacy and improve the health of the entire population.

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