A Study on the Effectiveness of Using Information-based Operation to Improve the Efficiency of Preoperative Visit

Liu, SH ； Hsu, HY ； Wang, YH

《The Proceedings of the 8th AHLA International Conference: Health Literacy in Social Resilience》 2022 (2022/12) Pp. 88-88

https://doi.org/10.30181/AHLA.202210.0058

摘要

INTRODUCTION: Relevant studies have pointed out that not knowing the detail of an operation may cause resistance by patient to proceed with the procedure. And, how to provide relevant information and guidance within limited time before the operation to achieve the quality of comprehensive care depends on the effective use of clinical information.
OBJECTIVES: This study involved establishing a preoperative visit information system and media based on mobile technology to provide information on preoperative care to reduce patient anxiety and improve the immediacy and quality of care.
METHODS: From November to December of 2021, we produced a health education video on preoperative visit and designed a QR code to link it to Youtube, which was posted on the notice of admission and bedside in the ward to provide a real-time health education for patients. We also established a system to automatically screen cases with qualified visit condition and allow the informatization of these records. Efficacy evaluation would assess both the patients’ and the nurses’ anxiety index and satisfaction to preoperative visit.
Results: The preoperative anxiety index of patients decreased from 4.1 points to 2.9 points and the preparation time for preoperative visit decreased from 28.3 points to 2.0 points, while nurses’ satisfaction has increased from 3.2 points to 4.1 points.
CONCLUSION: Through the development of preoperative visit system and diversified teaching materials for health education, these measures could provide timely and effective information to patients and reduce the occurrence of preoperative anxiety and complications. At the same time, informatization allowed more immediacy of care to improve both the nursing quality and patient safety.