- 學位論文
書目紀錄功能需求之使用者研究：使用者書目世界心智模型之初探－以《聖經》作品為例
A Study on Users’ Mental Models of the Bibliographic Universe: an Examination of FRBR Group One Entities Based on the Works of the Bible
摘要
書目紀錄功能需求（FRBR）因兼具聚合書目關係和展現書目層次的預期效益，故自其問世以來即成為圖書資訊界所廣為重視的概念模型。不過，雖然FRBR聲稱是以使用者為導向的概念模型，但其無論在草創時期、或是在後續的發展中，皆未進行使用者研究，以致學界與業界並未確知FRBR的概念模型能否反映使用者對書目世界的認知結構。針對此研究缺口，本研究有別於過去FRBR的研究多是採用設計者和研究者為使用者考量的觀點，而是改由使用者的觀點對FRBR的概念模型本身進行測試和驗證。 由於書目關係較複雜的作品較能使FRBR概念模型的效益得以發揮，故本研究選擇《新舊約聖經全書》作為探析使用者之書目世界心智模型的測試作品，而研究對象則選定18位同質性較高的基督徒大學生和研究生。本研究兼採卡片分類法、概念繪圖法和比較任務法共三種引出心智模型的方法，以較全面而完整的角度探析使用者的書目世界心智模型，研究結果分別呈現三種心智模型引出方法所提取和產出之使用者的團體書目世界心智模型。經由比較發現，使用者的團體書目世界心智模型與FRBR概念模型之間約有70%的相似度，研究結果亦從書目實體和書目關係的兩方面呈現二者的異同之處。本研究依據研究發現，分別從理論和實務的角度，對FRBR的概念模型和以FRBR為基礎之圖書館線上公用目錄的開發和建置提出相關建議。
並列摘要
Functional Requirements for Bibliographic Records (FRBR) is a model with great potential for library catalogs, especially for organizing and collocating bibliographic records, displaying relationships, and improving navigation. Since its inception, FRBR has become a widely discussed topic in the library community. Although FRBR assumes a user-focused approach, there were no user studies actually conducted during the development process of FRBR. With FRBR’s user focus, the lack of user engagement is a problem needed to be explored. The aim of this study is to fill the research gap. What do users think about the library catalog and the related bibliographic universe? How similar are users’ mental model of bibliographic universe and the FRBR conceptual model? The current study attempts to investigate these questions from user’s perspective. Instead of testing of FRBR prototypes, the study adopts a user-oriented approach to examine and verify the FRBR model. The study chose the Holy Bible as the bibliographic entity of investigation because previous researches suggest that complex works would benefit most from the implementation of FRBR model. A homogenous group of 18 Christian undergraduate and graduate students was purposively selected as research subjects. In order to obtain a more reliable and thorough result, the study employed a combination of three methods for elicitation of mental models, including card sorting, concept mapping, and pairwise rating. The results show three cumulative mental models of the bibliographic universe elicited and produced from the corresponding methods. Through comparing users’ cumulative mental models with the FRBR conceptual model, it is confirmed that they share a similarity of about 70%. The findings also present the similarities and differences between users’ cumulative mental models and the FRBR conceptual model from the persepectives of bibliographic entities and relationships. Finally, based on the research results, several suggestions in both aspects of theory and practice are proposed in the conclusion, which are for the conceptual model of FRBR and the implementation of FRBR-based library catalogs respectively.