本研究以Pahl及Beitz的系統化設計流程為發展基礎,將輔具的設計流程分成四個階段,藉由具有工程背景的人員實地參與輔具的服務流程,與醫療人員共同組成跨領域的輔具服務與設計團隊,建構一適用於輔具設計的流程與工具,將設計活動整合於輔具服務流程之中,透過即時性的資訊溝通與回饋,改善工程人員與治療師的互動關係。本研究以個案的需求為設計中心,利用HAAT模式將所有的輔具服務流程關係人、活動及情境的需求一併納入設計階段考量,確實掌握個案全面性的需求,並分析市面相關的輔具特性,作為擬定設計規格之參考項目;最後,提供一具體的輔具設計步驟,配合問答式表格及相關的設計工具,如:失效模式與效應分析、通用設計原則等,將有助於工程人員迅速融入輔具的服務團隊,進而發揮工程整合與設計的能力,協助輔具的安裝、訓練及持續性的追蹤輔具使用情形,強化輔具的設計與服務品質,以提升身心障礙者的獨立性,改善其生活品質及社會地位。
Although therapists lack the ability, engineers can resolve Assistive Technology (AT) devices-related design problems. However, engineering background personnel do not participate in AT design, making it not only extremely difficult to form a multi-disciplinary AT service team with medical professionals, but also impossible to follow concrete AT design procedures and principles. Therefore, this work presents a rational AT design method in which AT design activities are integrated into the service. While the Pahl and Beitz systematic design method is adopted, the AT design process is divided into four stages. User needs are then incorporated as the design focus, while considering the needs of the stakeholders of the AT services, activities and the contexts of these four design stages to obtain user needs comprehensively. Next, characteristic analysis of the commercially available AT devices is performed to implement design activities. The proposed AT design method can yield the information instantaneity from the feedback of the end user, thus enhancing how engineers and medical professionals interact with each other. Besides strengthening the quality of AT design and services, the proposed method can encourage the independent lifestyles of the people with disability and improve their quality of life.