地勤作業人員肌肉骨骼傷害調查-以台中機場為例

Investigation of musculoskeletal disorders in airport service workers —An case study of Taichung airport

張朝昇(Chao-Sheng Chang)

指導教授 ： 林彥輝

中山醫學大學/健康管理學院/職業安全衛生學系碩士班/碩士(2015年)

https://doi.org/10.6834/CSMU.2015.00195

摘要

地勤作業人員經常需要高重複性的體力作業，並且在狹小的客艙、貨艙及時間緊迫的狀況下，彎腰或蹲下搬運行李、貨物、清潔客艙等，而引發肌肉骨骼傷害，本研究目的係調查地勤作業人員的肌肉骨骼傷害盛行率及危害因子，以做為業界改善職業性肌肉骨骼疲勞與傷害之參考。本研究以台中機場的兩家地勤公司員工共140人為調查對象，採用「北歐肌肉骨骼問卷調查表(NMQ)」以及「OWAS（Ovako Working Posture Analysis System）」為研究工具。問卷調查結果發現，地勤作業人員之肌肉骨骼不適症狀以「手或手腕」（96.4%）最高、其次依序為「下背或腰部」（92.8%）、「肩膀」（89.2%）、「脖子」(71.4%)、「上背」（64.2%）、「手肘」（57.1%）、「膝蓋」（50%）、「臀部或大腿」（28.5%）、「腳踝或腳」（21.4%）。OWAS分析發現，工作姿勢常需彎腰或蹲下，且手臂上舉過肩及搬運重物為潛在危害因子。本研究結果建議為降低及預防地勤作業人員肌肉骨骼傷害，可從減少重複性作業之頻率與持續性、避免過重負荷及避免長時間工作等方面著手。本研究結果可作為業界改善地勤作業人員之職業性肌肉骨骼疲勞與傷害之參考。

關鍵字

肌肉骨骼傷害 ； OWAS ； NMQ

並列摘要

The airport service workers often require to perform highly repetitive physical work, and they need to stoop or squat for handling luggage, goods, and cleaning cabins in a small workplace under time pressure causing musculoskeletal disorders. The purpose of this study is to survey the prevalence and risk factors of musculoskeletal disorders in airport service workers, and the anticipated results of this study could be a workplace task design reference for improvement of musculoskeletal fatigue and injuries.The NMQ (Nordic musculoskeletal questionnaire) self-administered questionnaire and OWAS (Ovako Working Posture Analysis System) was assessed via a cross-sectional study of 140 workers in two airline services companies in Taichung airport of Taiwan in this study.The self-administered questionnaire was investigated in the musculoskeletal disorders associated with airport service workers in this year. The observational result shows that the most pronounced discomfort was hand or wrist (96.4%) , followed by lower- back or waist (92.8%), shoulder (89.2%), neck (71.4%), upper back (64.2%), elbow (57.1%), knee (50%), buttocks or thigh (28.5%), and ankle or foot (21.4%). The OWAS results revealed that potential risk factors for musculoskeletal discomforts were workers often needed to stoop or squat, and raised their arms over the shoulders and lifting heavy objects during the work.This study suggests to reduce and prevent musculoskeletal disorders of airport service workers, it could reduce frequency and prolonged lifting, avoiding carry excessive loads, and appropriated work-rest time. The anticipated results of this study could be a workplace task design reference for improvement of musculoskeletal fatigue and injuries for the airport service workers.

並列關鍵字

Musculoskeletal disorders ； Ovako Working Posture Analysis System ； Nordic Musculoskeletal Questionnaire

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