臺灣中部某醫學中心組織氣候之探討

An Exploratory Study of Organizational Climate in a Medical Center in Central Taiwan

吳鳳美(Wu, Feng－Mei)

指導教授 ： 盧美秀

臺北醫學大學/護理學院/護理學研究所/碩士(2002年)

摘要

本研究目的在於（1）探討台灣中部某醫學中心的員工所感受到組織氣候的型態；（2）比較護理部門與非護理部門員工所感受到組織氣候型態的差異；（3）比較不同屬性員工所感受到組織氣候型態的差異。採橫段式描述性研究，以立意取樣、結構式問卷於中部某醫學中心進行資料收集，以描述性統計、t-test、ANOVA進行分析。資料收集時間：自91年2月1日至同年2月28日，共發出問卷640份，回收有效問卷507份。 研究結果顯示：台灣中部某醫學中心員工所感受到組織氣候的型態為接近商討民主型；護理部門與非護理部門員工所感受到組織氣候型態於統計學上無顯著差異，皆為接近商討民主型；在員工屬性中，年齡、婚姻、教育程度、該院服務年資、是否為管理階層皆會影響員工對該院組織氣候之感受型態。組織氣候各構面來看，在互動－影響過程、目標設立或命令的特徵方面，非護理部門與護理部門員工的感受在統計學上具顯著的差異；於領導過程、激勵過程、溝通過程、決策過程、控制、考核過程特徵方面，對是否為護理部門員工來看，在統計學上並無顯著的差異。本研究結果可提供該院主管瞭解該院員工對其組織氣候之感受型態，以做為該院主管日後領導管理型態之考量。

關鍵字

組織氣候

並列摘要

The purposes of this study were (1) to explore the organizational climate perceptions of staff in a medical center in central Taiwan. (2) to compare the difference of the organizational climate perception between the staff of nursing department and non-nursing department. (3) to compare the difference of the organizational climate dimensions perception between individual properties. A cross-sectional descriptive design was used for this study. Eligible subjects were recruited by purposive sampling from a medical center in central Taiwan. This research project sent out a total of 640 structural questionnaires dated between February 1 and February 28 of 2001, from which 507 effective samples were derived . The data was analyzed using descriptive statistics、t-test and ANOVA.The results are as follows: (1) the organizational climate perception of staffing in a medical center in central Taiwan is near to the consultative type. (2) the organizational climate perception between nursing department and non-nursing departments were similar and near to the consultative type. (3) the organizational climate perception was affected by age, marital status, education level, the years of service at the hospital and job position. In the organizational climate dimensions, there were obviously statistic differences in the interaction－influence process, setting goals or ordering dimensions between nursing department and non-nursing department, but no obvious statistic differences in the leadership processes、motivational forces、communication process 、decision－making process、control process dimensions. The result of this study provides assistance to the manager to understand the perception of organizational climate of the hospital’s staff and provide a new understanding for the managers of their future leadership style.

並列關鍵字

Organizational Climate

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