紡織產業電子化評估指標與能力之研究

The Measurement and Capability of e-Business in Textile Industry

陳佐淵(Chen Tso-Yuan)

指導教授 ： 林耀欽

元智大學/資訊學院/資訊管理學系/碩士(2004年)

摘要

台灣紡織產業隨著資訊技術的快速的發展從以往勞力密集、技術密集進而轉向知識密集，競爭策略也從過去一再強調的高品質、低價位，轉向為「貼近客戶需求」的「多樣、快速」服務模式，強調與客戶或供應商之間的密切關係，但既有的競爭因素，包括成本降低、快速反應、服務品質、產品品質等並未消失，而是成為企業最起碼的先決條件。產業電子化的發展對於紡織產業而言已成為不可或缺之趨勢。
本研究首先透過文獻探討找出適合紡織業衡量電子化程度的指標，藉由問卷發放，利用本研究之六大構面，「資訊技術」、「組織運作與策略」、「內部流程」、「外部流程」、「創新營運模式與增加企業價值」、「供應鏈管理」經過問卷分析來衡量紡織業整體及上、中、下游之電子化程度，並探討企業對協同合作的關係能力與面對流程科技的適應能力為何。研究結果發現：
1. 紡織業整體電子化程度以「資訊科技」為最高，其次為「組織運作與策略」、「內部流程」、「創新營運模式與增加企業價值」，需加強的構面為「外部流程」、「供應鏈管理」。
2. 上游電子化能力表現以「資訊科技」、「內部流程」、「外部流程」「創新營運模式與增加企業價值」、「供應鏈管理」為最佳，「組織運作與策略」最需加強。中游電子化能力表現以「組織運作與策略」較出色，「資訊科技」、「內部流程」、「外部流程」最需加強，下游以「創新營運模式與增加企業價值」、「供應鏈管理」最需加強。
3. 在流程科技的適應能力的表現上以中游能力最高，下游最低；協同合作的關係能力表現上以上游能力最高，下游最低。
4. 適應能力與「創新營運模式與增加企業價值」正相關性最高，關係能力與「供應鏈管理」正相關性最高。

關鍵字

紡織業 ； 產業電子化 ； 能力指標

並列摘要

The textile industry in Taiwan has been developed rapidly with information technologies, which change from labor-intensive and technique-intensive to knowledge-intensive. The competing strategy has been promoted to the way of approaching customers’ needs with multiplex and fast service rather than repeated emphasis on high quality and low price. Without offending already-existed competing such as reducing cost, quick response, the quality of service, and the quality of product, accentuations of closely relationships between provider and customers has become the at least prerequisite term of a firm. The development of e-Business has become an unavoidable trend for the textile industry.
At first, this study purposes to find an appropriate indicator about textile e-Business level meausement through bibliographies research.By means of the throwing of a poll, and apply the six factors of this study, which includes “Information technology”、“Organization operation and strategy”、 “Internal processes flow”、“External processes flow”、“Creating new reality and Adding vaule”and “Supply chain management”, the e-Business levels of the overall textile industry and its upstream, midstream, and downstream aspects. The discussions of business co-operations Relationship capability and the adaptation capability to technological process change are also given. The results of data analysis are:
1. In the textile industry,the level of “Information technology” is the superior one.The next are “Organization operation and strategy”、” Internal processes flow”and “Supply chain management”.The level of “External processes flow” and “Creating new reality and Adding vaule” are the worst that need to strengthen.
2. In the upstream industry,the level of “Information technology”, “Internal processes flow”、 “External processes flow”、 “Creating new reality and Adding vaule”and “Supply chain management” are superior to the overall txtile industry,the level of “Organization operation and strategy” is the worst that’s needs to strengthen.In the midstream industry,the level of “Organization operation and strategy”is the superior one,the “Information technology”、 “Internal processes flow” and “External processes flow” are the worst that needs to strengthen.In the downstream, the “Creating new reality and Adding vaule”and “Supply chain management” is the worst that need to strength.
3. The best performance of adaptation capability is midstream industry. In the contrast; the worst performance is downstream industry. The best performance of relationship capability is upstream industry. In the contrast; the worst performance is downstream industry.
4. The adaptation capaibility has the strongest positive relationship with the extent of “Creating new reality and Adding vaule”.And the relationship capaibility has the stromgrst positive relationship with the extent of “Supply chain management”.

並列關鍵字

textile ibdustry ； e-Business ； e-Capability

參考文獻

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