從員額精簡政策探討勞務外包在國民小學實施之可行性研究-以桃園縣國民小學為例

Outsource Labor Affairs at the Elementary Schools from the Aspect of the Staffing Downsizing Policy

劉美娜(Mei-Na Liu)

指導教授 ： 郭敏珣

元智大學/管理學院/管理研究所/碩士(2004年)

摘要

本研究旨在探討國民小學事務工作勞務外包的之可行性，以員額精簡政策對工友員額精簡產生之影響、及「公共服務擴大就業方案」之契約雇工對國民小學事務工作之管理現況的影響，探討工友在國民小學存在的價值，建立事務工作勞務外包之模式，並依據研究結果提出國民小學事務工作管理的具體建議，俾供上級機關、事務工作、管理者作為決策之參考。
本研究主要結論如下：
一、事務工作採勞務外包，有專業化、效率化、經濟化的優點。
二、員額精簡政策對於政府組織簡化，排除冗員，減少人力的浪費有實質的功效。
三、「公共服務擴大就業計劃」契約雇工之聘用，應採開放，讓組織可以自行晉用學區內失業者。
四、國民小學事務工作採勞務外包後，工友在學校的角色及職務應轉型。五、建立國民小學事務工作勞務外包之模式，有助於事務工作管理者之工作效率。
本研究依據文獻探討、研究結論、訪談結果與實務工作經驗，提出下列建議，以供上級機關、國小總務主任及未來研究者之參考：
一、對上級機關的建議：（一）「擴大就業方案」是行政單位為解決目前失業問題，立意良善但卻因為配套措施之不足，造成學校用人單位無法人盡其才，徒增學校管理人員困擾。若能開放國民小學晉用人力之規範，由學校單位自行尋找適合之人選，以便適才適用。（二）國民小學工友的員額編製依行政院規範，而在選才、育才、用才、留才部分，由學校單位自行處理。（三）國民小學事務工作編製之員額數之經費，開放採用勞務外包，以增加事務工作處理之彈性，並減少公帑之浪費，可解決績效管理之相關困擾，提昇教育之品質。
二、對總務主任的建議：事務性工作採外包制度，本研究結果發展出勞務外包之模式，可提供總務主任在事務工作外包之用，並建議對其中之評鑑機制能切實執行，以達勞務外包之效率。
三、對未來研究之建議本研究對於有興趣從事相關研究之後續研究者，提出下列建議，以作為未來研究的參考。（一）本研究限於人力、物力以及時間的關係，僅以桃園縣之縣政府長官及公立國小總務主任為研究對象，因此，研究結果也只能推論到桃園縣之公立國民小學總務主任。所以，未來研究者若能克服上述限制，以全國公立國民小學總務主任為研究對象，將使研究更具推論性與代表性。（二）本研究以調查研究訪談法為研究方法，範圍也僅限於桃園縣國民小學，建議後續研究以質量並重的方式，擴大範圍並增加樣本數，加上對受試對象的深入訪談，實地觀察、探討。使質的研究與量的分析，可以互為驗證，而使研究結果更加完善。

關鍵字

員額精簡 ； 勞務外包 ； 國民小學

並列摘要

The Research of Feasibility to
Outsource Labor Affairs at the Elementary Schools from the Aspect of the Staffing Downsizing Policy
Student：Mei-Na Liu Advisor：Dr. Min-Hsun Christine Kuo
Graduate School of Management
Yuan-Ze University
ABSTRACT
This research aims to explore the feasibility to outsource some of the labor affairs at the elementary schools in Taiwan. Due to the overall influence from the Staffing Downsizing Policy and the Expanding Employment in Public Service Program at the elementary school in Taiwan, the author discusses the value of janitor works at the elementary schools. The author also expects to propose a working model of outsourcing janitor works and hopes to provide concrete referential suggestions to school’s administrators and upper-level authority concerned.
The conclusions of this research are as fallows:
1. There are advantages of specialization, efficiency and economizing when elementary schools contract out their labor affairs.
2. The Staffing Downsizing Policy has beneficial effects on simplifying governmental organization structures and removing redundant personnel.
3. The employment of contract workers under“Expanding Employment in Public Service Program”should be practiced without restriction by the elementary schools themselves to hire the unemployed in the school area.
4. The role and duty of janitors at the elementary schools should change and transform when schools outsource labor affairs.
5. Setting up a system of outsourcing labor affairs for the Elementary Schools is helpful for school administrators to be more efficient in their management.
Based on an extensive literature review, the results drawn from the focus group interviews, and the author’s work experiences in the field, following are suggestions for the authorities concerned, general-affair directors of elementary schools, and researchers in the future.
First, for the authorities concerned, the suggestions are: 1. The concept of “Expanding Employment in Public Service Program” is determined on the basis of the goodwill to help those who are involuntarily out of job during economic depression period. However, this policy is not prepared adequately for elementary schools to hire suitable workers, and it further causes confusions among school administrators who seek proper candidates to be competent on the jobs. 2. Under the specification set by the Executive Yuan of the Republic of China, the prescribed number of janitors for the Elementary Schools is determined. It is suggested that the Elementary Schools should be empowered to manage their own personnel administration, including recruiting and selection, training and development, and retention of human capitals. 3. The budget for the prescribed number of school janitors should be at elementary schools’ disposal to flexibly deal with their common affairs. This helps to save on unnecessary waste of public fund. Further, the administrative perplex can also be reduced as much as possible to enhance educational quality.
Second, for the general-affair directors at elementary schools, this research comes to a suggestive conclusion that setting up a system of outsourcing labor affairs is necessary. This system can be more efficiently adopted by the directors of elementary schools when the evaluation function can be implemented completely.
Last, for the future research, the study suggests: 1. This study targeted only on some of the upper levels of officials in local governmental units and some general-affair directors at local public elementary schools (in Tao Yuan County) due to time limitation. As a result, only segment of a whole is seen. If the future researchers could extend their targets to the whole country’s elementary schools, the research conclusions will be even more credible and representative. 2.This research—by using a focus group interview method, interviewed relevant personnel at local elementary schools, the author suggests that future research should increase the number of interviewees.

並列關鍵字

HASH(0xaf6bb8c)

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