行政機關實施績效獎金制度之績效評估――以桃園縣鄉鎮市公所為例

洪基文(Ji-Wen Hong)

指導教授 ： 紀俊臣 ； 徐學忍

元智大學/管理學院/管理研究所/碩士(2004年)

摘要

行政機關實施績效獎金制度之績效評估――以桃園縣鄉鎮市公所為例
學生：洪基文 指導教授：紀俊臣 博士
學生：洪基文 指導教授：徐學忍 博士
元智大學管理研究所
摘要
引進績效獎金制度在行政機關全面施行，是公部門朝向團隊績效管理的新猷，亦是政府改造工程一項重要的起步，各界均寄以高度的重視，本研究係於行政機關推行績效獎金制度後，以「行政院暨地方各級行政機關九十二年實施績效獎金計畫」，為研究範疇，並針對桃園縣轄區十三個鄉鎮市公所的公務員作為樣本，採用問卷調查方式，蒐集公務員對績效獎金制度的相關資訊，做系統的整理與分析，試圖瞭解公務員對這項制度的基本態度與反應，包括：公務員對績效獎金制度的認知與支持度傾向、工作績效與工作滿意度、獎金滿意度評估、績效評量方式及績效獎金與行政效率提昇的影響，並進一步瞭解影響績效獎金制度的可能因素等。
本研究透過激勵理論及文獻的探討，並結合實務與問卷調查途徑，期盼能達成下列幾項研究標的：
一、 探討績效獎勵制度對績效評估的影響。
二、 探討績效獎勵制度對薪資滿意度及工作態度的影響。
三、 探討行政機關實施激勵管理之理論建構。
四、 探討行政機關實施績效獎金制度之機制。
五、 探討行政機關實施績效獎金制度之績效評估與觀察。
六、 探討行政機關實施績效獎金制度之作為檢視。
行政機關全面實施績效獎金制度，係以一年為績效評量週期，其績效成果亦與公務人員年終考績相結合，須於九十二年底方能一窺總體績效的成果，惟本研究受研究時程限制的影響，尚未及廣泛的蒐集年終績效成果納入觀察及研究範圍，僅就現階段行政機關已實施的概況及若干現象，深入探討分析俾能提出建議以供政府機關參考。

關鍵字

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並列摘要

Evaluation On The Performance Bonus System Implemented By Administration Authorities — Based On Taoyuan County, Hsiang, Town & City As An Example
Student：Chi-Wen Hung Advisor：Dr. Chun-Chen Chi
Dr. Hsueh-Yin Hsu
Graduate School of Management
Yuan- Ze University
ABSTRACT
The overall implementation of performance bonus system in administration authorities is a new program of moving towards group performance management by government departments and is also an important starting step for restructuring the government and extensive important attention is entrusted by various sectors. The scope of this research is based on the「Implementation of Performance Bonus Plan in 2003 by Executive Yuan & Various Grades of Local Administration Authority」after the execution of the performance bonus system by administration authorities. In addition, aiming at government employees in thirteen Hsiang, Town and City Offices under the jurisdiction of Taoyuan as samples, questionnaire research method is adopted so as to collect related information from government employees on the performance bonus system. Systematic preparation and analysis are conducted so as to gain an understanding on the basic attitude and reactions on this system by government employees including: the perception and level of support tendency on the performance bonus system by government employees, work performance and work satisfaction level, bonus satisfaction level evaluation, performance evaluation method and the effect of administration efficiency enhancement and the performance bonus. In addition, further understanding is obtained on the possible factors that may affect the performance bonus system.
Through motivation theory and study on literatures and by combining with practice and questionnaire research, this research hopes to achieve the following research targets:
1. Study on the effect of performance evaluation by the performance incentive system.
2. Study on the effect on the satisfaction level on salary and work attitude by the performance incentive system.
3. Study on the theoretical structure of implementation of motivational management by administration authorities.
4. Study on the system of the performance bonus system implemented by administration authorities.
5. Study on the performance evaluation and observation of the performance bonus system implemented by administration authorities.
6. Study on the examination of the performance bonus system implemented by administration authorities.
The overall implementation of performance bonus system by administration authorities is based on one year as the performance evaluation cycle. Its performance result will also combine with the year-end performance examination on the government employees. The total performance result can only be observed at end of 2003. However, due to the effect of the limitation by the time schedule, this result cannot broadly collect the year-end performance result and include this into the scope of observation and research. The general condition and certain phenomena of implementation of the administration authorities at this stage are utilized to conduct in-depth study and analysis so as to provide suggestions that can be served as a reference for government authorities.

並列關鍵字

HASH(0xc825878)

參考文獻

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