應用及時生產制度之觀念與作法於研發計畫績效管理─以某電力公司研究發展計畫為例

Designing a Just-In-Time Oriented R&D Project Management System─A Case Study of The R&D Institute of An Electricity Power Plant

詹菁芬(Ching-Fen Chan)

指導教授 ： 陳啟光

元智大學/工程學院/工業工程與管理學系/碩士(2000年)

摘要

研究發展是國家經濟發展與社會進步的原動力，政府與企業每年都投入相當多的人力與心力在這方面。然而研究發展活動是一項屬於長時程、漸進性且不確定性高的工作，對於如何做好績效評估的工作亦極為不容易。但不論是政府與企業組織所追求的即是「績效」的提升，這也是組織管理者所共同努力的目標。因此，如何透過建立一套有效的績效評估管理制度，來掌控研究發展方面的績效，並維持整個組織的生產力是非常重要的一個課題。
目前在台灣的各項的科技研究發展計畫中，電力科技主導全國能源供給，對於企業界或是民生皆影響甚鉅。有鑑於此，本研究乃以個案研究的方式，首先對某電力公司現行的研發計畫評估作業進行探討，主要是以系統化的方式找出現行制度的缺失，然後再透過國內外有關計畫績效評估之相關文獻的整理與分析。最後，我們提出利用豐田及時生產方式（Just-In-Time; JIT）的觀念與作法，嘗試建立一套適用於研發計畫的績效管理制度，其主要著眼點乃為JIT制度所強調之特性 ―消除浪費與維持高品質。在本文中，我們除了對研發計畫的績效管理制度提出系統架構之外，同時也對於制度的細部設計進行詳細的規劃。

關鍵字

績效評估 ； 研究發展 ； 及時生產方式

並列摘要

In order to have a high economic and social development, both public and private sectors need to continuously allocate resources on basic and applied research. However, as we know, the performance of R&D is hard to evaluate, because its impact often takes a long time. Instead of measuring the results of R&D directly as indicated in the past literature, we tried to use the concepts and the tools of Just-In-Time (JIT) to design a R&D project management system.
In this study, we not only propose a framework but also have a system design of R&D project management by using the concepts of pull and seamless system of JIT. Particularly, we use many tools of JIT in the stage of system design, such as, the free-quality-inspection, color management, 5S management, etc. In order to make sure the feasibility of the proposed system, we conduct a case study by using the project management of the R&D institute of an electricity power plant. The results reveal that less paper work and less time are needed. We have a further discussion in the following regarding to the results of this case study.

並列關鍵字

performance evaluation ； research and development ； Just-In-Time (JIT)

參考文獻

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