- 學位論文
建構航機高階檢查最佳管制排程模式
Optimize Control Planning Architecture of Production Line Core Team for Aircraft Heavy Maintenance
摘要
隨著高油價來臨與航空維修市場板塊變動，航空器維修廠面對市場競爭時，必須追求持續不斷的成長，其維修品質和縮短維護時程的優劣是重要條件，為追求永續經營；為確保維修品質、飛行安全及準時率，特別針對航機高階維修作業流程進行改善，以縮短進廠維修地停時間、提升維護品質及降低修護成本。 本研究以維修市場趨勢及航空維修作業流程進行研討，針對案例公司發生重大事件後，進行航機高階檢查管制排程作業研討及改善，利用訪談與資料蒐集，探討其改善動機、模組設計、推行方式、成效分析等，並使用MS Project專案管理工具進行管制排程作業、 使用Minitab軟體進行品質改善分析與利用lean進行各作業流程改善，並配合模組建構導入之組織調整。再依據管制模組變革後之可靠派遣率、維修工期及修護成本驗證所建構之航機高階檢查管制排程模組。
並列摘要
With the oil price soaring and market displacement in the aircraft maintenance industry, it is critical that the aircraft repair station remains competitive and keeps on its growth without sacrificing its maintenance quality or lengthening aircraft’s downtime to pursue the continuity of the business. To enhance maintenance quality, flight safety and punctuality, a study on the business process re-engineering of the aircraft heavy maintenance was carried out, aiming at shortening aircraft downtime, while maintenance quality could be improved and cost lowered. This paper derives from a study on the aircraft maintenance market and operations, where a thorough review of the aircraft maintenance program for heavy maintenance was conducted on the subject company that had suffered a serious accident. Interviews and data collection were initially conducted to help investigate the company’s re-engineering motive, the design concept of its production line core team, the implementation and performance analysis. Then, Project Management tools and techniques of MS Project were used to process the planning operations. In addition, continuous improvement of quality analysis was made by the use of Minitab software. Lean production was also incorporated in the improvement of the aircraft maintenance program. Meanwhile, Production Line Core Team was introduced to redesign its administration process. Finally, hard data from the aircraft dispatch rate, maintenance times and costs were gathered to verify the improved control planning architecture of the production line core team for aircraft heavy maintenance.