本研究以路徑相依理論為基礎,並以資源基礎觀點作為主軸,探討企業能力發展落差的變化。傳統路徑相依理論所提到的是以單維的路徑模式描述企業的發展,但此仍無法解釋企業發展新事業時,是否會因經驗或技術不足而無法延伸的問題,使企業能力的發展受到影響。本研究主張企業新事業的發展,其能力的落差現象有可能是因為產品或市場的相關程度而有不同。因此,本研究為彌補過去研究不足之處,透過延伸路徑相依之概念,以二維路徑之Z形理論做為研究基底,探討企業發展新事業時,所產生的能力落差程度,且企業會如何補救資源的不足使企業得以順利發展。 本研究將以質性方法並且以深度訪談法進行研究。藉由文獻探討及理論發展,再透過深度訪談方式蒐集資料,最後經由分析資料後而產生研究命題。本研究訪談對象為兩名專家及三名不同產業之企業,一方面透過專家的意見給予訪談問題之修正,另一方面透過不同產業之企業以確保研究之可信度。研究結果發現資源的累積特性會影響企業能力的發展,尤其是企業朝向多元發展時,產品(或市場)的相關性程度會造成企業發展的能力產生落差。由本研究所發展的Z形軌跡能夠加強過去單一路徑模式無法解釋的企業發展現象,而本研究可進一步解釋企業在發展新事業時會有能力落差的現象產生。
By building on an emerging theoretical engagement with the resource-based view and the perspective of path dependencies, this research explores the potentials of theoretical view on the model of capability trajectory of the firm. It proposes that when firms have intentions to develope new business, they will meet the gaps in developing firm capabilities. In theoretical development, these gaps may be differentiated by the developments of products and markets. A major concern of the developmental gap in the field is that the conventional perspective of path dependencies might lack comprehensive understanding to explain how a firm changes its developmental path in order to gain superior performance. This research conducts qualitative analysis with in-depth interview. The interview was conducted by interviewing two experts for revising questions of the interview and three senior managers in different industries for building up a theoretical model for how firms develop their capabilities. The present analysis identifies that accumulation of resources affects the development of business capabilities, especially when businesses have intentions to develop in multiple scopes in either products or markets. The major findings have revealed that firm development in a relative domain (either products or markets) causes a relatively small gap of capability developmental. On the contrary, a relatively big gap of capability developmental may exist when firms tend to change their developmental pathes.