專科護理師的工作滿意度與其護理主管的領導型態之關係及其影響因素之探討

The discussion of the relevance and its factors between the nurse practitioners’ job satisfaction and their supervisor's nursing leadership

李慧咪(Hui-Mi Lee)

指導教授 ： 劉怡

高雄醫學大學/護理學院/護理學系碩士班/碩士(2015年)

https://doi.org/10.6832/KMU.2015.00037

摘要

本研究在探討專科護理師工作滿意度與其護理主管的領導型態。研究方法為橫斷、描述性相關性研究設計，採方便取樣，在南部醫院邀請專科護理師，利用結構式問卷進行調查，共收集有效樣本117位。
研究結果顯示受試者以女性為主，大學畢業、已婚者、具專科護理師執照且在臨床執業超過10年以上者居多。整體而言，專科護理師工作滿意度的總得分略低於稍為滿意的總得分，傾向於稍微不滿意，且在「專業成長」層面的滿意度最低，而在「專業，社會和社區的互動」層面的滿意度最高。另外在個人及工作屬性變項中「教育程度」、「每天的工作時數」、「擁有專科護理師執照與否」對專科護理師的工作滿意度有顯著性差異。另外，專科護理師的工作滿意度會因護理主管的領導型態而有差異；轉換式領導型態在專科護理師的整體工作滿意度顯著高於放任式領導型態。藉由專科護理師工作滿意度的測量，有助於了解專科護理師的工作滿意度程度，及進一步改善專科護理師的工作環境，增加專科護理師的留任意願，並作為醫院經營者改善方案之參考，以更進一步提升醫療品質及競爭優勢。

關鍵字

專科護理師 ； 工作滿意度 ； 領導型態

並列摘要

This study is to find out the discussion of the relevance and its factors between the nurse practitioners’ job satisfaction and their supervisor's nursing leadership. The method is designed with a cross-sectional descriptive correlation way according to the location consideration. The nurse practitioners from the hospitals in the southern area were invited to do the survey by using structured questionnaires; 117 out of them have completed all the questions.
The study shows that female ones are primarily selected to be the interviewees, most of whom are college graduates, married and licensed practical nurses with 10 years’ experience at least. In average, the statistic of MNPJSS is minimally dissatisfied, and the statistic of “Professional growth” is the lowest. However, “Professional, social, and community interaction” gets the highest statistic. In addition, in the part of demographic variables, education background, daily working hours, whether or not with a nurse practitioner’s license are the factors apparently deciding how much they are satisfied with their present jobs. Furthermore, their supervisor’s nursing leadership has a great influence on their job satisfaction as well. Transformational leadership is obviously more appreciated than Nontransactional laissez-faire leadership. This survey, which not only helps understand the nurse practitioners’ job satisfaction but also helps to improve their working environment to decrease the rate of their resignation, can be used as reference for the hospital managers to make further improvements such as on medical quality or on competence with others.

並列關鍵字

nurse practitioner ； job satisfaction ； supervisor's nursing leadership

參考文獻

中文參考文獻：

于乃玲、胡瑞桃、周碧琴、賴瑞月(1999)•某區域醫院護理人員工作滿意度與留任意願相關性之探討•長庚護理，10(3)，28-38。

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