社會支持與工作壓力影響創造力管理歷程關聯性之研究－以高科技女性工作者為例

A Study of the relationships among Social Support and process of “Work Stress Impact Creativity” －Take high-tech female works as example

游心慈(Shin-Tzu Yu)

指導教授 ： 莊立民

共同指導教授 ： 劉春初(Chun-Chu Liu)

長榮大學/管理學院/經營管理研究所(博)/碩士(2008年)

https://doi.org/10.6833/CJCU.2008.00001

摘要

摘要
過去十多年高科技產業在台灣的蓬勃發展之下，高科技產業成我國經濟成長的主流，使成為發展之重要性。尤其生活在快速變動的環境中，更需藉由創新來維持競爭優勢。雖然在高科技的工作環境中有較高的報酬及較好的產業前景，相對的也造就過度的工作壓力。而工作壓力至今已成為社會問題，除了影響個人之外，還影響了工作績效。然而隨著全球人力資源結構的改變，使女性大量投入巿場，對於女性所需扮演著多重角色之下，在高科技產業創新速度快、競爭激烈的情況，所承受之工作壓力相形之下比男性來的高，使得個人生理、心理及行為造成負面的影響。
因此本研究的主要目的，是探討高科產業的女性工作者，在社會支持、工作壓力來源、工作壓力及創造力上有何影響與差異。則以科學園區（新竹科學園區、中部科學園區與台南科學園區）之企業內部員工為施測對象，採取立意抽樣方式共發出400份問卷，共計回收有效問卷213份，有效回收率為53%，並應用迴歸分析及層級迴歸分析等統計方法驗證本研究之假設，根據統計分析結果歸納出研究結論如下：
1.社會支持對於工作壓力具有負向影響；
2.工作壓力來源對於工作壓力具有負向影響；
3.工作壓力對於創造力之關係無顯著影響；
4.工作壓力來源與創造力透過工作壓力的中介作用無顯著影響；
5.工作壓力來源與社會支持的交互作用對創造力有顯著干擾；
6.工作壓力與社會支持的交互作用對創造力無顯著干擾作用
關鍵字：社會支持、工作壓力來源、工作壓力、創造力

關鍵字

社會支持 ； 工作壓力來源 ； 工作壓力 ； 創造力

並列摘要

Abstract
Under the booming development of Taiwan’s high-technology industry, it becomes the significant mainstream of economic growth in our nation. Especially, living in the rapidly changing environment, innovation is critical for maintaining competitive environment. Thought the high-tech industry provides employees with higher salary and better future prospect, it relatively creates a high-pressure environment. Working pressure as a social issue influences not only individual emotion but also their performance, furthermore affects the sustainable operation of the industry. However, as the changes in structure of global human resources, females start to devote in the employment market. Since females play a multiple role under social expectation, their working pressure is thus considered to be higher than male in the rapidly innovative and high-competitive high-tech industry that cause negative influence on physical, mental and behavioral aspects.
Therefore, the main purpose of this research is to discuss the female employees in high-tech industry over aspects of social support, sources of working pressure, working pressure and creativity. After using regression analysis, hierarchical regression analysis, etc, statistical methods, we get through several findings as follow:
1.Social support has negative influence on working pressure.
2.Source of working pressure has negative influence on working pressure.
3.There is no significant relationship between working pressure and creativity.
4.Through the moderating effect of working pressure, there is no significant relationship between source of working pressure and creativity.
5.The interaction between source of working pressure and social support has significant intervention effect on creativity.
6.The interaction between working pressure and social support has no significant intervention effect on creativity.

Keywords: Social support, source of working pressure, working
pressure, creativity

並列關鍵字

Social support ； source of working pressure ； working pressure ； creativity

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