台灣中小企業主管權力基礎、組織凝聚力與組織核心能耐關聯性之研究－以組織信任為干擾變項

The Relationships among Power Base, Organizational Cohesiveness, Organizational Core Competence for Small and Medium Enterprises in Taiwan－Organizational Trust as a Moderating Variable

李韻儀(Yun-Yi Lee)

指導教授 ： 李元墩

共同指導教授 ： 陳璧清(Pi-Ching Chen)

長榮大學/管理學院/經營管理研究所(博)/碩士(2006年)

摘要

因應台灣地狹人稠及市場競爭激烈之情勢，中小企業遂成為台灣經濟發展的主體，台灣在面對網際網路與全球化經濟快速發展與競爭下，如何提升組織的競爭力是刻不容緩的議題。台灣中小企業多屬家族式經營，但因為管理營運的模式逐漸走向專業經理人之趨勢，使員工較願意為主管付出更多的心力，產生組織凝聚力，進而帶動其組織核心能耐整體效能的提升。因此本研究以台灣中小企業為研究對象，探討中小企業主管權力基礎、組織信任、組織凝聚力與組織核心能耐之關係。
　　本研究針對台灣中小企業的高階經營者與中階主管為配對施測對象，共發出400家，總計800份問卷，以回收有效問卷101家驗證本研究之假設，並運用集群分析、驗證性因素分析、變異數分析、多元迴歸分析、層級迴歸分析、皮爾森積差相關分析及線性結構模式等分析方法，歸納出結論如下：1.權力基礎與組織凝聚力有顯著正向關係，且能產生顯著正向影響；2.組織信任對組織凝聚力有顯著正向關係，且能產生顯著正向影響；3.組織信任對權力基礎與組織凝聚力具有顯著干擾效果；4.權力基礎與組織信任在不同的個人基本變項中存在有顯著差異；5.組織核心能耐在不同的組織基本變項中存在有顯著差異；6.整體關係模式具有良好之配適程度。最後就本研究之結論與實務意涵作深入探討，並呈現具體之研究貢獻，亦針對管理實務及未來研究方向提出建議，以供企業界及學術界卓參。

關鍵字

權力基礎 ； 組織信任 ； 組織凝聚力 ； 組織核心能耐 ； 台灣中小企業

並列摘要

Due to the condition of Taiwan’s geographic and competitive market, small and medium enterprises (SMES) become the main body of Taiwan’s economic growth. Facing the competition from internet and fast-growth global economy, how to raise the competitiveness of SMES becomes an immediate issue. In Taiwan, SMES used to be operated as a family business. Since the enterprises begin to change their management ways by hiring professional managers instead of family members to manage the companies, the employees are willing to put more efforts on their jobs. This produces Organizational Cohesiveness and promotes Organizational Core Competence. The research uses SMES in Taiwan as the subject to discuss the relationship on managers’ Power Base, Organizational Trust, Organizational Cohesiveness, and Organizational Core Competence.
The investigation puts focus on the CEOs and managers of Taiwan’s SMES. The 800 questionnaires have been sent to 400 companies with 101 (202 questionnaires) effective in reply. Analyzed by the methods such as Cluster Analysis, Confirmatory Factor Analysis, ANOVA, Multiple Regression Analysis, Pearson Product-moment Correlation Analysis, and LISREL, the results are as follows:
1. The power base has apparently positive correlation and effect on organizational cohesiveness.
2. The organizational trust has apparently positive correlation and effect on organizational cohesiveness.
3. Organizational Trust can have a significant moderating effect on the relation between power base and organizational cohesiveness.
4. In power base and organizational trust, there are significant differences on different demographic variables.
5. In organizational core competence, there are significant differences on different organization variables.
6. In this study, the fitness of the model is good.
In the end, this research discusses these results and the implications in deep, and provides suggestions to the management practitioners and direction for future research, which can be a reference to the business and academic organizations.

並列關鍵字

Power Base ； Organizational Trust ； Organizational Cohesiveness ； Organizational Core Competence ； Small and Medium Enterprises in Taiwan

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