主動工作行為前置影響因素之實證研究─以空軍後勤指揮部為例

Determinant factors of proactive work behavior – example of Republic of China Air Force Logistics Area Command

陳致宏(Chih-Hung Chen)

指導教授 ： 莊立民

長榮大學/管理學院/高階管理碩士在職專班(EMBA)/碩士(2013年)

https://doi.org/10.6833/CJCU.2013.00070

摘要

在全球競爭化的時代，各行各業無不以組織工作行為所產生之績效為主要之評斷標準，而在國軍組織中，更需要團隊之觀念、士氣一致；尤其在國軍組織持續精簡情況下，若軍職同仁均能擁有積極之人格特質，並透過同事間信賴、長官犒賞鼓勵相互影響下，創造出積極工作行為，達到國軍量適、質精、戰力強的終極目標。
本研究以空軍專業後勤指揮部為母體，並針對轄屬保修工廠、專業庫房，其幕僚、補給、修護單位等三類型官、士、兵及聘雇人員施予問卷調查，將所得資料透過敘述性統計、信(效)度、因素及迴歸分析等統計方法，進行資料分析與驗證。
根據研究實證結果，主動工作行為之前置影響因素(積極人格特質、工作自主性、同事間信任、支持性領導)等4組變項，對於自我效能、創新與變革和積極工作行為間關連性，除同事間信任之變項，在對自我效能之影響，未達顯著水準外，餘均達顯著水準；另在前置影響因素交互作用下，對自我效能、創新與變革和積極工作行為之關連性探討，均產生顯著之影響，並以前置影響因素之工作自主性為首要影響變數。
故無論在前置影響因素如何作用下，工作自主性均產生首要顯著之影響，顯示單位同仁應對組織產生強烈的責任感及向心力，並持續自我要求，才能創造優異之團隊績效。

關鍵字

主動工作行為 ； 支持性領導 ； 創新與變革 ； 自我效能

並列摘要

Under the era of global competition, all walks of life considered the performance from organizational working behavior as a main measurement. In the military organizations, teamwork and group morale is especially the main focus. With the restricting of military organization, it is important for the soldiers to possess aggressive personality, and present aggressive working behavior under the effects of trust within the team and the encouragement or awards from the supervisors, so that the final goal of creating a military force with proper volume and strong quality may be achieved.
This research took the combined logistic command of air force as population, to deliver questionnaires to all levels of soldiers including temporary hiring staff from entities of strategy, supplement and maintenance, and conducted data analysis and verifications through statistical approaches such as descriptive statistics, reliability, validity, factor and regression analyses.
According to empirical results, the pro-influence factors of active working behavior (aggressive personality, autonomous working, trust between colleagues and supportive leadership) was related to self-efficacy, innovation, changes and aggressive working behavior, and despite the trust between colleagues, the other three items achieve significant level. Besides, with the interactions between pro-influence factors, they had significant influence on self-efficacy, innovation, change and aggressive working behavior, especially for the pro-influence factor of autonomous working.
Regardless of the effects of pro-influence factors, autonomous working is the most important factor, which means the soldiers should be responsible and bonding to the organization, and enhance themselves continuously to create excellent team performance.

並列關鍵字

Active Working Behavior ； Supportive Leadership ； Innovation and Change ； Self Efficacy

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