以SCOR模式為基礎之供應鏈績效評估與改善-IC設計業為例

Supply Chain Performance Evaluation and Improvement based on the SCOR Model-A Case Study of an IC Design House

謝文坤

指導教授 ： 劉志明

國立清華大學/工學院/工業工程與工程管理學系工程碩士在職專班/碩士(2006年)

https://doi.org/10.6843/NTHU.2006.00090

摘要

產品設計的演進已經無法以摩爾定律(Moore’s Law)的速度向前邁進，反而回歸到追求簡單的應用創新，但是產品供應鏈體系之演進卻由簡入繁，嘗試滿足以客為尊的消費模式，因而改變了產銷遊戲規則，讓市場的競爭變得更複雜，造成需求難以預測、交期急迫、生產計劃經常變更等問題，迫使企業必須將資源整合，以建構出一個更有競爭力的供應鏈模式。

本研究利用SCOR模式(Supply Chain Operations Reference Model)所提供的供應鏈架構(framework)、標準實施流程、績效指標以及最佳實務(best practices)做為診斷工具，以協助企業改善供應鏈的運作。SCOR的方法論提供一個整體性的架構，能夠讓供應鏈流程的所有參與者，包括製造商、上游物料供應商、下游經銷商或客戶，皆能以此架構作為產業標準，協助管理者針對各企業相關的供應鏈部份來進行管理，SCOR模式中的的供應鏈衡量標準可以讓供應鏈的所有成員在執行流程中充份地溝通與改善。並採用延遲策略在生產與配銷的技術協助企業改善供應鏈管理的效率與執行的方法。
本研究將以一個IC設計公司作為SCOR模式之導入與驗證的對象，藉以說明該模式中三個階層的流程之定義，並逐層展開四大流程的標準操作程序，再結合延遲策略的應用，以建立一個較完備的IC設計產業的供應鏈參考流程，可提供國內相關產業有關供應鏈規劃的方法與實務經驗。

關鍵字

摩爾定律 ； SCOR模式 ； 延遲策略

並列摘要

The gradual progress of product design has been already unable to stride forward at the speed of the Moore's Law, instead it has shifted to pursue simple application innovation. However, the supply chains of products have evolved from simplicity to complexity in order to satisfy the changing demands of customers. Therefore, it has changed the game rules of production and marketing, and results in the complexity in market competition and causes more difficult demand forecast, urgent orders, and frequent changes of the production schedule, forcing an enterprise to further integrate its limited resources in order to establish a more competitive supply chain.
This research utilizes the framework of a supply chain, the standard implementation procedure, the performance index, and the best practices of the SCOR model (Supply Chain Operations Reference Model) as diagnostic tools for improving the supply chain of a business. The SCOR model offers a global framework, which allows all the participants of a supply chain, including the manufacturing companies, the upstream suppliers, and the downstream distributors or customers to use as a common business standard and assists managers to supervise different sections of a supply chain. The performance measurement standard provided by the SCOR model enables all the members of a supply chain to communicate and improve the workflows. The adoption of the tactic of postponement for product production and distribution into the management of a supply chain can further improve the efficiency and excution of it.
This research will use an IC design company in Taiwan as an example for the implementation and verification of the SCOR model to illustrate the definition of work flows in the threes layers of the model, and then deploy the standard operation procedure of the four major categories of work flows. Finally the postponement tactic will be applied to establish a better supply chain reference model for the IC design industry in Taiwan. The proposed methodology of this research can provide the planning method and the practice experience for the IC design related industry.

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