非營利組織生命線與金門縣國中輔導團隊跨專業合作之研究—一位生命線社工師對學校之研究

The Professional Cooperation between Lifeline Non-profit Organization and Counseling Team of Kinmen County Junior High Schools-A Lifeline Social Worker’s Study on Schools

潘嬋蓉(Chen-Jung Pan)

指導教授 ： 沈姍姍

國立清華大學/竹師教育學院/課程與教學碩士在職專班/碩士(2021年)

摘要

為因應學生問題複雜與多元化的趨勢，非營利組織生命線藉由方案進入校園與學校的輔導團隊進行跨專業合作。本研究採質性研究訪談法，藉由立意取樣，研究對象有校長、輔導主任、教務主任、輔導組長、導師和專任輔導教師等八位與非營利組織生命線合作的金門縣國中輔導團隊成員，運用半結構式訪談搜集資料，以了解雙方合作的模式，探討雙方合作困境與因應，合作的成效及影響因素。研究結果如下：
非營利組織生命線與學校輔導團隊藉由進班授課與高關懷個案服務進行合作，在合作過程中會遇到行政作業與跨專業團隊合作的困境，其中行政作業所遇到的困境如排課問題、個案會談時間空間等相關問題較易處理，而跨專業團隊合作如課程規劃、保密原則及責任通報等相關倫理與法令上的問題，因各自專業評估標準不同，是需要藉由更多跨專業對話平台與意願方能在合作磨合中找到彼此的分工和定位。非營利組織生命線與學校輔導團隊合作形成了校園心理健康防護網，補充輔導能量、即時發掘隱藏的高風險個案及加強高關懷個案持續性服務等成效。最後研究發現影響合作成效的因素主要來自於非營利組織的專業形象及學校輔導團隊分工的重要性。
本研究根據上述研究結果，對非營利組織與學校輔導團隊的跨專業合作提出具體建議，希望能開啟學校運用非營利組織資源的思維，作為雙方跨專業合作的參考依據。

關鍵字

非營利組織 ； 生命線 ； 學校輔導團隊 ； 跨專業合作 ； 國中生自殺防治

並列摘要

To cope with the growing challenges in the students’ complex and diverse problems, Lifeline non-profit organization has entered campuses via projects of cross-professional cooperation with a school counseling team. Adopting a qualitative approach and purpose sampling, the study interviewed eight members of the Counseling Team of Kinmen County Junior High Schools that allied with Lifeline Non-profit Organization, including the principals, counseling director, educational affairs director, counseling section chief, homeroom teachers, and school counselors. Through semi-structured interviews, data were collected to investigate the cooperation models, challenges, coping strategies, effectiveness, and influential factors. The findings of the study revealed that Lifeline Non-profit Organization and the school counseling team collaborated in classroom teaching and high-risk student services. In the process of cooperation, some difficulties occurred in the aspects of administration and cross-professional team-work. The issues in administration, such as class scheduling, arrangement of meeting time and rooms, etc., are easier to solve than those in the cross-professional team work, as it takes willingness and more cross-professional dialogue platforms to reach a consent on task assignment and role designment in the process of integration with regards to ethical and legal issues, such as curriculum development, standards of confidentiality and mandated reporting. The cooperation between Lifeline Non-profit Organization and the school counseling team conduced to promoting campus mental health, supplementing counseling capacities, discovering high-risk students expeditiously, and advancing continual service to high-risk students. The findings of the study also revealed that the professional image of the non-profit organizations and the collaborative work of the school counseling team are determining factors of the cooperation’s effectiveness. Based on the above findings, the study proposed practical recommendations for cooperation between non-profit organizations and the school counseling teams, aiming to engender utilizing the resources of the non-profit organizations in schools and to serve as a reference for cross-professional cooperation.

並列關鍵字

Non-profit Organization ； Lifeline ； Counseling Team of Junior High School ； Professional Cooperation ； Suicide Prevention

參考文獻

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