信任、主動性及組織公民行為之研究

Examining the relationship between trust, initiative and organizational citizenship behavior

蒂安娜(Villagran, Diana)

指導教授 ： 劉玉雯

國立清華大學/科技管理學院/國際專業管理碩士班(IMBA)/碩士(2017年)

摘要

N/A

關鍵字

個人主動性 ； 組織公民行為 ； 情感型信任

並列摘要

This paper examines how employees with affect-based trust with coworkers affect their perception of personal initiative and organizational citizenship behavior. The moderating role of affect-based trust with supervisor on the relationship between affect-bases trust with co-workers and personal initiative was also explored. Data was collected from 322 surveys which 49% were answered using English version and 51% using Chinese version. Hypotheses were tested with SEM via Mplus. Results support the relationships between individual affect-based trust with co-workers, personal initiative and organizational citizenship behavior. In addition, personal initiative mediates the relationship between individual affect-based trust with co-workers and organizational citizenship behavior. Moreover, individual affect-based trust with supervisor moderates the indirect effect of individual affect-based trust with co-workers and on organizational citizenship behavior through personal initiative.

並列關鍵字

personal initiative ； organizational citizenship behavior ； OCB ； affect-based trust

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