人性化產品編碼之研究

The Research of Ergonomics for Product Coding

羅美芳

指導教授 ： 王明揚

國立清華大學/工學院/工業工程與工程管理學系碩士在職專班/碩士(2010年)

https://doi.org/10.6843/NTHU.2010.00143

摘要

好幾萬年前，人類便使用圖案、記號與圖畫等多種方式，傳達簡單的信息。從古埃及象形文字、美索不達米亞楔型文字到中國甲骨文，都是紀錄人們希望表達的思想與情感之方法之ㄧ。公元前5世紀左右，希臘字母建立，才使西方文化中的ㄧ切，舉凡思想與藝術宗教都可以被記錄及保存下來。
到了現在21世紀，電腦資訊發達的今天，電腦的文字編碼語言，又成了人類保存資訊不可或缺的重要媒介。不管從歷史角度，還是從人類文明資訊演進發展史來看，人從出生開始就跟符號編碼離不開關係，從出生的姓名開始，這是種文字的編碼，到身分證字號 (個人識別身分的唯一碼)，到上學的學號，甚至是車牌號碼等，都是一種代號。如果世界上少了這種簡易識別的代號編碼，那麼我們要記憶理解和所要傳達的資訊，就會變得相當複雜跟凌亂。
本論文主要探討ㄧ實際工廠生產運作上所會使用的編碼，藉由ㄧ人性化編碼原則，讓工廠人員更容易辨識與傳達資訊，進而減少因不易記憶或誤判等人為因素造成傳達資訊錯誤而導致的損失。
本研究將運用編碼原則，設計出如下優點之新編碼：
(1) 編碼整體之邏輯架構符合使用者之需求與資料處理方式。
(2) 編碼系統須具唯一性。
(3) 編碼系統應有標準之作業規範與代碼格式。
(4) 編碼系統應簡單而實用，易於被接受與推廣。
(5) 編碼結構應具彈性，容許編碼系統之更正與擴充。
(6) 編碼系統應適於電腦作業，可以進行排序及分類，並能從整體資訊中做必要之擷取或摘錄。

關鍵字

人性化 ； 編碼 ； 記憶 ； 料號

並列摘要

Since early times, mankind has been utilizing all kinds of symbols, patterns, and pictures to convey simplified information and messages. From ancient Egypt pictograph, Mesopotamia cuneiform characters to Chinese oracle bone inscriptions; altogether one of the methods to record human thinking and affections. Nevertheless, it was not until five century BC, the Greek alphabet was established, enabled the preservation of western culture, such as thoughts, arts, and religion.

As in today’s twenty-first century, with the development of computer information, computerized coding language has become humankind’s most important media to preserve our valuable information. Despite from the historical view point, or from the evolution of human civilization in information development, mankind has an indestructible relation with symbolic coding starting from their birth; such as birth name, ID number (the only individual identification code), school number, even the number of our license plate, all indicates a code name. If weren’t for these simplified identification (code name), in such case we would be in certain chaos and complication for recollection understanding and information conveying.

The thesis is mainly probing into a coding system exercised by an actual production factory – it enables factory workers to recognize and convey the information easier by using the simplified coding identification method, and further reduce human causes of erroneous judgment and memory difficulty while transmitting information, in order to avoid losses.

This study will focus on the advantageous designs of the new code by applying the coding principles:

1. The logical structure of coding integrity must conform with users’ demand and the manner of data processing.
2. The coding system must possess uniqueness.
3. The coding system should include standardized operating norms and coding formats.
4. The coding system ought to be simple and practical, easy to be accepted and popularized.
5. The coding structure should be flexible, enabling the coding system to be revised and augmented.
6. The coding system should be suitable for computer processing, carrying out classification and sorting, and most important extracting or excerpting information from the entire database.

並列關鍵字

encode ； coding ； part number ； memory

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