軍事基礎院校委外方案評估研究－利用層級分析法為研究方法

A Study of Military Academies Outsourcing By Using Analytic Hierarchy Process

呂新寧(Shin-Ning Leu)

指導教授 ： 顧志遠

中原大學/商學院/企業管理學系/碩士(2007年)

https://doi.org/10.6840/cycu200700681

摘要

委外為達成組織變革、創造競爭優勢的策略之一，強調有效運用內、外部
資源，以提升組織競爭力。面對環境的快速變動，軍事學校亦面臨有形及無形
的壓力與挑戰，在國軍軍事教育體系正進行改革與精進的同時，本研究希望藉
由研析委外策略的基本理論，並參考國內外軍事學校委外運作模式，建構符合
軍事基礎院校特性之委外評估指標及可行方案，期能對未來軍事教育規劃提供
多元化思考方向。
委外可解決組織內許多問題，但亦可能為組織帶來新的風險，故運用在不
同的組織結構中，必需考量組織的特性及環境背景，方能使委外動機與策略目
標相結合，以產生最大效益。本研究由整體思考的觀點，探討委外時可能產生
的效益及風險，建立委外評估指標，研究著重於委外對軍校內部資源及能力所
產生正、負面影響的辨識，運用層級分析法（Analytic Hierarchy Process, AHP），
評選軍事基礎院校委外可行方案。
經研究發現，軍事基礎院校在評選委外方案時，以核心能力建構、人力調
配運用、機密安全維護、軍方任務遂行、品質提升改善及組織文化調合為優先
考量因素，以能達成組織長期發展目標及完成國軍組織人力精簡為首要評估方
向；在可行方案的建立上，經由專家群體決策的評估，認為現階段最適合軍事
基礎院校實施之委外方案為「行政事務委外」，即通盤檢討學校各項行政支援
工作，委由外部適合的供應商辦理，以求有效而經濟地達成教育的使命，實踐
國軍組織改造精神。

關鍵字

層級分析法 ； 委外 ； 軍事基礎院校

並列摘要

Outsourcing is one of the strategies to reach the organization reform and create
the advantages of competition, and emphasizes to increase the organizational
competition by using inside and outside resources. Meanwhile, Due to facing the
environment changing rapidly, military academies also encounter the pressures and
challenges by either visible or invisible way. During the reforming and refining of
armed forces educational system, this study is to research the basic theories of
outsourcing strategy and to refer the outsourcing model in the foreign military
academies, in order to build up the guide line of outsourcing evaluation and the
feasible approaches, and provide the diversity of thinking direction for the future
military educational planning.
Outsourcing is able to resolve many problems inside the organization. On the
other hand, however, outsourcing also possibly brings some risks to the
organization. Therefore, the features of organization and environmental background
must be considered so that the outsourcing motivation could combine with the
strategic goals to produce the biggest benefits. On the one hand, this study explores
the possible benefits and risks of outsourcing through the integrated thoughtful
views. On the other hand, this study puts more importance of recognizing about the
positive or negative influences produced by the resources and abilities inside
military academies with outsourcing. Besides, this study selects the feasible
approaches by using AHP (Analytic Hierarchy Process).
According to the result of study, as the outsourcing is proposed by the military
academies, the six items, the core ability establishing, the manpower distribution
managing, the confidentiality safety protecting, the military mission executing , theIIIquality
enhance improving and the organizational culture concocting, are the first
priority considered factors. And also, it is primary evaluation direction to reach the
goal of organizational long-term development and complete the downsizing of
organization and manpower. In terms of the feasible approach establishing, the
administrative affairs outsourcing is the most appropriate to be conducted for the
military academies in this stage due to the evaluation of the experts’ decision. It is
also entirely to review the administrative support tasks in the academies, and those
tasks will be outsourced by the outside suitable suppliers. Consequently, the
military academies can complete the educational missions efficiently and
economically, so that the organization reforming in the armed forces will be carry
out.

並列關鍵字

Military Academies ； Outsourcing ； Analytic Hierarchy Process

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