台灣長期照顧服務產業發展之個案研究-以祥寶長照集團為例

Development on Long-Term Care Services Industry in Taiwan - The Case Study of SHIANGBAO Long-Term Care Group

王妗濰(Chin-Wei WANG)

指導教授 ： 李雨師

中原大學/商學院/企業管理研究所/碩士(2017年)

https://doi.org/10.6840/cycu201700077

摘要

高齡化社會與長照服務已成各國發展的重要課題，人口老化所帶來的問題非常嚴重，包括國家沉重的福利、醫療與照顧負擔、可勞動人口投入減低、經濟發展的阻礙與困難，因此各國政府無不加緊腳步，致力因應人口高齡化所帶來的衝擊，台灣已於2016年底試實施長照2.0，並在2017年6月3日起開始實施長期照顧服務法，但對於台灣安養護長照機構確有其經營壓力與困難，亦造成住宿式安養護照顧機構退場，以及台灣長期照顧產業中照顧的結構改變，此一改變對有重度照顧需求的家庭而言，其影響與衝擊可想而知。
本研究以祥寶長期照顧集團為研究對象，探討我國台灣長期照顧服務產業如何持續發展為目的。本研究首先了解我國人口老化趨勢與長期照顧產業服務分類，以及分析長期照顧服務產業之結構、市場與發展困境，同時參考國際養老產業發展概況。接著透過了解祥寶之組織結構與發展策略，歸納出影響長期照顧產業發展因素與問題，並針對祥寶現況提出在我國市場與中國大陸市場之未來經營策略。

關鍵字

長期照顧機構 ； 高齡化社會 ； 產業發展機會

並列摘要

Aging society and long service has become an important issue across developments of countries. Such issues brought by population aging are very serious, including heavy state welfare, medical and caring burdens, reduction of labor population and the obstacles and difficulties of economic development. Therefore, all governments are stepping up their efforts to cope with such impact caused by population aging. Taiwan has implemented Long-term Care 2.0 as a trial at the end of 2016, and began its execution of long-term care service law on June 3, 2017; however, Taiwan long-term caregivers have their own operating pressures and difficulties, which also led to the exit of residential care and maintenance care institutions, as well as the structural changes in Taiwan. Such change has great impact on families with heavy care needs.
The research target is SHINGBAO long-term care group, and the purpose of this study is to explore how Taiwan long-term care services industry continues to have sustainable development. First of all, this study understands the aging trends and categorization of long-term care service industry, and also analyzes the structure, market and barriers of long-term care service industry, while referring to long-term care service industry of other countries. Second, by understanding organizational structure and strategy of SHINGBAO long-term care group, factors that affect long-term care service industry are proposed. At last, this study conducts future strategy of Taiwan and China market for SHINGBAO long-term care group.

並列關鍵字

long term care industries ； aging society ； industry development opportunities

參考文獻

黃財丁（2014），「由統計資料看人口老化問題」，取自http://portal.stpi.narl.org.tw/index/article/37。

參考文獻

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我國生命表-內政部統計處網站(2016)，取自http://www.moi.gov.tw/stat/life.aspx.

國家發展委員會-50至150年人口金字塔及扶養比動態圖(2016)，取自http://www.ndc.gov.tw/cp.aspx?n=AAE231302C7BBFC9。