激勵因子對價值共創之影響

Effects of Motivational Factors on Value Co-creation

阮惟英(NGUYEN DUY ANH)

指導教授 ： 李正文

中原大學/商學院/國際商學碩士學位學程/碩士(2018年)

https://doi.org/10.6840/cycu201800288

摘要

摘要
由於缺乏員工和組織間價值共創的相關研究，本研究以英國知識密集型之中小企業為例，探討企業以價值共創增進企業創新能力背後真正的激勵因素。透過線上問卷工具來蒐集英國知識密集型的企業數據，並以量化分析的方式處理調查結果。問卷有97個有效問卷，實證結果顯示，企業名聲、知識自我效能和組織獎勵是價值共創的顯著因素，而幫助他人的成就感和管理支持這兩項因素則為不顯著。基於這一實證結果，提出了與馬斯洛理論和競爭價值架構相關的管理意涵，以幫助英國知識密集型之中小企業加強組織內部的價值共創過程。

關鍵字

激勵因素 ； 價值共創 ； 知識密集型企業

並列摘要

ABSTRACT
Given the paucity in the current research on value co-creation between employee and　organization, this research addresses what real incentives behind a value co-creation to enhance innovation capability in the context of knowledge-intensive firms in the UK, with an emphasis on SMEs. Quantitative method was implemented using online survey tool to collect data from knowledge-intensive firms in the UK. With 97 valid respondents, the empirical findings show that while reputation, knowledge self-efficacy and organizational rewards are found to be significant factors of value co-creation whereas enjoyment in helping others and management support are proven to be non-significant factors. Based on this empirical result, the managerial implications that relate to Maslow’s theory and competing values framework are proposed to help knowledge-intensive SMEs based in the UK enhance the value co-creation process inside the organization.

並列關鍵字

Motivational factors ； value co-creation ； knowledge-intensive firms

參考文獻

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