近年來隨著商業環境的改變,許多中小企業透過短期聯盟的合作,獲取創新的想法;但由於中小企業組織間專業技術的差異大,彼此缺乏互相溝通的依據,在複雜的環境裡,中小企業需要經紀人(broker)的幫助消除合作與創新的障礙。相較於之前的研究,本研究著重於短期聯盟的經紀人之行為,透過個案研究法,以台灣木工機械產業內的W-team為分析對象,探討網絡形成前成員間的關係,如何影響經紀人發揮經紀人的功能和進行網絡協調流程,進而促使公司的創新績效與聯盟的成功。透過文獻整理與實證結果表示,短期聯盟的經紀人可以依據成員間的技術地位及凝聚力的不同,搭配使用經紀人的功能與網絡協調流程,進而確保網絡有創新的產出。
Recently, business environment rapid changes and therefore many small and medium-sized enterprises access to a portfolio of new ideas by transitory alliances. However, differentiated know-how and large cognitive distance between the small and medium-sized enterprises limit their communication. This difficult position points to a need for brokers in order to deal effectively with the complex environment. In contrast to most previous studies, this study focuses on the behavior of brokers who are in the transitory alliances. This study combines four broker’s functions and three orchestration processes in a case study of W-team in Taiwan woodworking industry. I investigated how relationships among member connection before network formation affects broker’s functions and orchestration processes, and further contributes to both innovation performance of the firm and alliance success. The results of this study show that the broker who is in transitory alliances arranges broker’s functions and orchestration processes and then ensure the network has innovation output. And the arrangement depends on various members’ technology status and cohesion.