外派人員跨文化能力對其海外適應關係之研究—以調節焦點為中介變項

Research on the Relationships between Cross-cultural competence and Overseas Adaptation of Expatriates—Mediating Role of Regulatory Focus

張楷峻(KAE-JIUNN CHANG)

指導教授 ： 邱雅萍

中原大學/商學院/企業管理研究所/碩士(2020年)

https://doi.org/10.6840/cycu202000598

摘要

隨著國際化的到來，跨國企業紛紛成立，外派人員逐漸受到重視，海外適應成為一大課題。若外派人員有優秀的跨文化能力，將會直接縮短海外適應的時間。個體跨文化能力也會透過促進焦點的行為間接縮短海外適應的時間，進而為組織帶來明顯的收益。
本研究主要在探討跨文化能力如何影響海外適應，並進一步探討調節焦點對跨文化能力與海外適應的中介效果，以及跨文化能力對調節焦點之影響和調節焦點對海外適應之影響。以赴海外投資的台灣廠商之外派人員作為研究對象，進行結構性問卷施測，有效樣本105份，進行迴歸分析驗證研究假設。實證結果顯示：1.跨文化能力對調節焦點有正向影響；2.調節焦點對海外適應有正向影響；3.跨文化能力對海外適應有正向影響；4.促進焦點對跨文化能力與海外適應有產生中介效果。
依據研究結果，對跨國企業提出實務管理建議，以避免海外任務失敗，進而導致企業國際化失敗。期望台灣能出現更多的企業走向國際化，並且順利的成長壯大。最後提出未來後續研究建議供參考。

關鍵字

外派人員 ； 跨文化能力 ； 調節焦點 ； 海外適應

並列摘要

The era of internationalization is coming. Multinational companies appear one by one. Expatriates are gradually valued. If expatriates have excellent cross-cultural competence, it will directly shorten the time of overseas adaptation. Cross-cultural competence also indirectly shortens the time of overseas adaptation by promotion focus behavior, which in turn brings tangible benefits to the organization.
This study focuses on how cross-cultural competence affects overseas adaptation. Further explore the intermediation effect of regulatory focus on cross-cultural competence and overseas adaptation. And the impact of cross-cultural competence on regulatory focus. And the impact of regulatory focus on overseas adaptation. The subjects are the expatriates from Taiwanese companies, who joined in the structured questionnaire survey. There are 105 valid questionnaires in total. The research hypotheses are passed by regression analysis. The empirical results show that: 1. Cross-cultural competence have a significant impact on regulatory focus. 2. Regulatory focus have a significant impact on overseas adaptation. 3. Cross-cultural competence have a significant impact on overseas adaptation. 4. Promotion focus on cross-cultural competence and overseas adaptation has an intermediary effect.
According to the results, practical management advice for multinational enterprises. Avoiding overseas mission failures, resulting in corporate internationalization failures. It is hoped that Taiwan will see more enterprises go international and grow smoothly. Finally, put forward suggestions for future follow-up studies for reference.

並列關鍵字

Expatriates ； Cross-Cultural Competence ； Regulatory focus ； Overseas Adaptation

參考文獻

一、中文部分

1. 王偉安 (2009)，台商外派人員離職傾向之影響因素研究－兩岸直航下距離的衝擊探索，中央大學資訊管理研究所碩士論文。

2. 王鍾和 (1979)，適應與心理衛生，台北：大洋。

3. 何康民、金龍、張凌雲、楊星 (2015)，經濟全球化背景下商務人才跨文化能力培養探究、湖北成人教育學院學報，21(5)，5-7。

4. 姚琦、樂國安 (2009)，動機理論的新發展：調節定向理論，心理科學進展， 17(6)， 1264-1273。