本研究個案為提升我國國軍現役大型武器維修專案流程效率,以改善本武器系統自送廠起,至拆卸及維修等一系列作業流程為目標。為改善現有的作業流程,因繁瑣的行政程序與資訊誤差所造成的時程延宕,專案團隊啟動一個作業流程資訊化軟體開發專案,為期十八個月,從紙本文件資訊化、建立歷史資料庫等,以資訊化整體工作流程。 為加速整體維修流程,本研究以統一軟體開發過程(Rational Unified Process, RUP)搭配九項重要工作流程,結合統一塑模語言(Unified Modeling Language, UML)來具體化流程中的關係人與資訊化系統。本研究以提升一個大型武器系統維修專案效率為目標,從計畫專案經理的功能階段利用UML圖形將系統功能需求圖像化,以利開發者及使用者溝通,並完成承修管理人員及現場維修人員的功能需求圖形,以建立各項功能。其次依RUP四階段及九項重要工作流程結合UML為系統架構輔助工具,呈現本維修管理資訊系統應具備的運作功能。本研究發現維修管理資訊系統導入大型武器系統維修流程後,採購作業從原需兩個月縮短至一週,維修期程由一年減少至九個月,成功節省25%的維修期程時間。因此,透過專案導入成果可驗證使用RUP開發方法論結合UML工具之可行性,其研究結果也可提供其它公司在執行軟體開發專案做參考。
In this research case, in order to improve the process efficiency of the large-scale weapon maintenance project in active service in our country, the goal is to improve a series of operation procedures of the weapon system from delivery to disassembly and maintenance. To improve the existing operation process, due to the time delay caused by cumbersome administrative procedures and information errors, the project team launched a software development project for a period of 18 months, from the informationization of paper documents, to establish a historical database, etc., to informatize the overall workflow. In order to speed up the overall maintenance process, this research uses the Rational Unified Process (RUP) with nine important workflows, combined with the Unified Modeling Language (UML) to specify the relationship between people and information in the process system. This research aims to improve the efficiency of a large-scale weapon system maintenance project. From the functional stage of the project manager, UML graphics are used to visualize the system functional requirements, so as to facilitate the communication between developers and users, and to complete the maintenance management personnel and the site. Graphics of functional requirements for maintenance personnel to establish functions. Secondly, according to the four phases of RUP and the nine important workflows, combined with UML as an auxiliary tool for system architecture, it presents the operational functions that this maintenance management information system should possess. This study found that after the maintenance management information system was introduced into the maintenance process of large-scale weapon systems, the procurement operation was shortened from two months to one week, and the maintenance period was reduced from one year to nine months, successfully saving 25% of the maintenance period. Therefore, the feasibility of using RUP development methodology combined with UML tools can be verified through project import results, and the research results can also provide reference for other companies to implement software development projects.