僕人式領導及工作特性對組織承諾之關聯性研究

A Study on the Relationship between Servant Leadership and Job Characteristics on Organizational Commitment

陳歆儒(Hsin-Ju Chen)

指導教授 ： 陳靜怡

國立暨南國際大學/教育學院/終身學習與人力資源發展碩士學位學程碩士在職專班/碩士(2022年)

https://doi.org/10.6837/ncnu202200282

摘要

企業除了經營方針與營運方向之外，更需要依賴組織員工的付出，以提升企業的競爭優勢。員工在工作特性的認知與知覺，對於組織承諾的影響，並在面對領導者的領導風格中，具有愛惜人才、謙卑為懷、賦能授權、利他主義，及願景設立等僕人式領導的主要核心行為影響下，是否強化員工對組織願意貢獻其專業知識與技術，為組織的願景而努力，以身為組織的一份子為榮，進而創造員工的高組織承諾為本研究的研究重點方向。
本研究採用問卷調查法，針對在職者發放網路問卷，以便利取樣方式共回收310份有效問卷進行統計分析。依據應用信度分析、相關分析與迴歸分析進行資料分析，研究結果如下：工作特性對組織承諾有部分具顯著正向影響；僕人式領導對組織承諾有部分具顯著正向影響；僕人式領導對工作特性及組織承諾的正向關係部分具正向調節效果。

關鍵字

僕人式領導 ； 工作特性 ； 組織承諾

並列摘要

In addition to the business policy and direction of operation, enterprises need to rely on the efforts of employees to enhance their competitive advantages. Employee's perception of job characteristics, the impact on organizational commitment, and leadership styles in the face of leaders, such as cherishing talents, humility, empowerment, altruism, and vision setting. Under the influence of the main core behavior, whether to strengthen employees' willingness to contribute their professional knowledge and technology to the organization, to work hard for the organization's vision, to be proud of being a part of the organization, and to create employees' high organizational commitment This research focuses on the research direction.
In this study, a questionnaire survey method was used to distribute online questionnaires to incumbents, and a total of 310 valid questionnaires were collected by convenient sampling for statistical analysis. Data analysis based on trust level analysis, correlation analysis and regression analysis. The research results are as follows: job characteristics have a significant positive impact on organizational commitment; servant leadership has a significant positive impact on organizational commitment; servant leadership has a positive relationship with job characteristics and organizational commitment. Adjust the effect.

並列關鍵字

Servant Leadership ； Job Characteristics ； Organizational Commitment

參考文獻

參考文獻

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