如何提升外派績效：活力旺盛與家長式領導扮演的角色

How to Enhance Expatriate Performance: The Role of Thriving at Work and Paternalistic Leadership

粘彥風(Yen-Feng Nien)

指導教授 ： 王銘杰 ； 莊文隆

國立暨南國際大學/管理學院/高階經營管理碩士學位學程/碩士(2019年)

https://doi.org/10.6837/ncnu201900016

摘要

本研究探討多國企業中，師徒功能對於外派人員的建言行為的影響，以及工作安全感對於師徒功能與外派人員建言所扮演的中介角色。本研究共計發出300份問卷，總回收173份，扣除無效問卷8份，有效問卷為165份，有效問卷回收率為55.00 %。研究結果顯示，師父所提供的社會心理支持功能、角色模範功能以及職涯發展功能越強時，外派人員越會有建言表現。另外，社會心理支持功能、角色模範功能以及職涯發展功能會經由工作安全感的中介而影響外派人員的建言行為。根據研究結果，本研究建議多國企業應重視師徒功能對新進外派人員的重要性，以及師徒功能如何提高外派人員的工作安全感，進而使外派人員勇於建言，有助多國企業的發展。

關鍵字

師徒功能 ； 外派建言 ； 工作安全感 ； 社會心理支持 ； 角色模範 ； 職涯發展

並列摘要

This study explores the influence of mentoring functions on expatriate voice in multinational enterprises, and further investigates whether job security plays a mediating role in the aforementioned relationship. A total of 300 questionnaires were sent out in this study. A total of 173 questionnaires were collected, 8 invalid questionnaires were deducted, and 165 valid questionnaires. The effective questionnaire recovery rate was 55.00%. The results show that the stronger the psychosocial support function, the role modeling function, and the career development function provided by mentor, the more the expatriate voice behavior will be. In addition, the psychological support function, the role modeling function, and the career development function affect the expatriate voice behavior through the mediation of the job security. Based on the results of the study, this study suggests that multinational enterprises should pay attention to the importance of mentoring functions to new recruits, and how mentoring functions can improve the job security of expatriates, which in turn allows expatriates have the courage to make suggestions, and then contribute to the development of multinational enterprises.

並列關鍵字

mentoring functions ； expatriate voice ； job security ； psychosocial support ； role modeling ； career development

參考文獻

參考文獻

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