智慧居家生活系統使用經驗之探討：以退休高齡者為例

A Study on Experiences in Using Smart Home Life System: A Case of Retired Seniors

葉瑞龍(Jui-Rung Yeh)

指導教授 ： 楊明青

國立暨南國際大學/管理學院/高階經營管理碩士學位學程/碩士(2018年)

摘要

以運用智慧電視作為智慧家庭服務為主要工具為例，在現今台灣社會早已經非僅在構想階段，但是從智慧電視國際大廠實際上所提出之應用服務，仍然是圍繞在娛樂、家電控制，與訊息蒐集等，缺乏一套以人為本考量整體智慧家庭生活情境出發，緊密扣合家庭日常活動，並具備融入台灣文化素質之中文人機友善介面，以縮小數位落差與智慧電視使用者障礙。
基於，智慧家庭人機友善介面概念下，仍然正在發展之智慧系統居家使用者之實際使用需求與經驗，自然而然有極需要探究之必要。
本研究是經由文獻探討台灣有關現有智能家電、智慧娛樂、智能家居、智慧安防、智慧醫療、智能能源、智慧健康與智慧居家系統的所有可收集與揭露之資料。
雖然研究有受限於時間、人力等技術考量，但是此研究對象仍然含蓋智慧居家系統沒有使用與曾經使用的退休高齡者，智慧居家系統的學者與專家。
透過所有參與本研究的研究對象的半結構深度訪談，研究者記錄書寫並歸納台灣退休高齡者在智慧居家生活系統的使用經驗，並因此相對比較與退休高齡目前不使用者的差異性，進而反思智慧居家生活系統於產品設計與服務，並進一步提供存在與潛在問題點，並參考專家學者之意見，提出發展相關智慧居家生活系統的後續使用建議。

關鍵字

智慧居家生活系統

並列摘要

Taking the use of smart TV as the main tool for smart home services as an example, in today’s Taiwanese society, it is not only at the stage of conception, but the application services actually proposed by the international giants of smart TV still centred around entertainment and home appliance control. The collection of information and the likes still lacks a human-centered approach to consider the overall smart family life situation, closely tied into the family's daily activities, and lacks a Chinese human-machine friendly interface that integrates the cultural qualities of Taiwan to reduce digital barriers and barriers for smart TV users.
Based on the concept of human-machine friendly interface in smart households, the actual needs and experiences of home users who are on the developing smart systems naturally deserves a need for exploration.
This study is a comprehensive review of all available information on Taiwan's existing smart home appliances, smart entertainment, smart home, smart security, smart medical, smart energy, smart health and smart home life systems.
Although the research is limited by time, manpower and other technical considerations, this research object still have the scholars and experts who have not used and used the retired senior citizens and smart home systems.
Through the semi-structured in-depth interviews with all the participants in the study, the researchers recorded and summarized the experiences of Taiwan’s retired elderly in the use of smart home living systems, and thus thought it over the differences of existing and potential use between current retirement ages and non-users regarding the product design and services of smart home life system. It is also referred to the views of experts and scholars to propose the further development of related smart home life system with the use of follow-up recommendations.

並列關鍵字

Smart home life system

參考文獻

呂寶靜(2002)。〈老人福利服務〉，收錄於呂寶靜（主編）《社會工作與臺灣社會》。臺北：巨流。

陳亮恭 & 楊惠君 (2015) 2025。《無齡世代：迎接你我的超高齡社會》，臺北：天下生活。

智家招商網 (2016)。智能家居的起源和定義；https://kknews.cc/zh-tw/tech/bvzp5j.html

陳根(2015) 智慧家庭是一個充滿夢想的產業https://www.stockfeel.com.tw/%E6%99%BA%E6%85%A7%E5%AE%B6%E5%BA%AD%E6%98%AF%E4%B8%80%E5%80%8B%E5%85%85%E6%BB%BF%E5%A4%A2%E6%83%B3%E7%9A%84%E7%94%A2%E6%A5%AD/

Gitlin, Laura N. (1998). The Role of Social Science Research in Understanding Technology Use Among Older Adults. In Ory, Marcia G. and DeFriese, Gordon H. eds. Self-care in Later Life: Research, Program and Policy Issues. New York: Springer Pub. Gitlin, LN; Schemm, RL; Landsberg, L & Brugh, DY (1996). Factors Predicting assistive Device Use in the Home by Older Persons Following Rehabilitation. Journal of Aging and Health, 8(4), 554-575.