女性志工持續參與說故事社團經驗學習歷程之研究 -台中市台中故事協會個案研究

A Case Study on the Experiential Learning Process of Female Volunteers’ Continuous Participation in the Storytelling Community of Taichung Story Association

林秀玲(Hsiu-Ling Lin)

指導教授 ： 蔡怡君

國立暨南國際大學/教育學院/諮商心理與人力資源發展學系 終身學習與人力資源發展碩士班/碩士(2021年)

https://doi.org/10.6837/ncnu202100017

摘要

本研究旨在以參與社團女性的角度來探討，參與說故事社團學習與服務的女性在持續參與社團的過程與社團及成員間交互形成的經驗學習歷程及改變。希望透過研究，達到以下目的：
一、了解女性志工參與說故事社團的動機及持續參與動力。
二、分析女性志工持續參與說故事社團學習與服務交互形成的經驗學習歷程。
三、探討女性志工持續參與說故事社團，社團與成員提供的支持與協助。
四、瞭解女性志工持續參與說故事社團的成長改變。
為觀察女性在個人與環境脈絡下形成的經驗，本研究以立案二十年的台中故事協會為研究個案，並採質化半結構式訪談、文件分析及參與觀察的方法為主要資料收集方式。訪談對象乃透過台中故事協會總幹事選擇推薦對於社團有深入參與能提供豐富資料，且具備協會講師的身份之有效會員六名為訪談對象。此六名女性受訪者參與台中故事協會學習與服務的時間從十五年到二十年不等，年齡介於50至62歲之間，從其訪談資料、文件及參與觀察記錄分析後，獲致主要結論敘述如下：
一、女性志工參與說故事社團的動機分為：利己性個人意願、服務貢獻社會的利他性動機及受親友影響的社會性因素，而在持續參與過程的多方正向回饋與互惠及受參與社團文化的吸引則形成了女性志工持續參與的動力。
二、女性志工參與說故事社團的知能發展體系從參與社團的說故事知能培訓課程開始，並持續接受社團對內舉辦的多元增能學習課程，並亦向外參與非社團提供的多元學習活動。
三、運用說故事社團安排的多元服務場域，女性志工將說故事培訓的知能學以致用，並利用服務的實踐累積實務情境經驗並形成個人的服務學習歷程，而參與的服務不只是說故事，女性志工更因為承擔社團的責任及參與戲劇服務，累積不同的服務經驗。
四、在持續參與說故事社團的過程，社團提供的學習環境與文化讓女性志工的參與經驗更多元，而社團成員間同溫層的經驗與資訊的分享、夥伴間的討論與對話及姐妹情感上的支持與召喚更形成女性歸屬感的滿足。
五、女性志工在持續參與學習與服務過程因為參與知能發展體系的具體經驗、參與服務過程的具體經驗，及過程中女性從故事素材為自己帶來不同啟發，並藉此結合了個人綜合多方經驗的反思與統整而形成新的概念，並將之實踐運用於新的情境中。
六、女性志工在持續參與說故事社團的過程在個人及家人方面都獲得正面的回饋，更因此形成生命影響生命的互惠關係。
最後，本研究根據上述研究結果，針對說故事女性志工、說故事社團及未來相關研究提出具體建議。

關鍵字

女性志工 ； 說故事社團 ； 經驗學習歷程 ； 台中故事協會

並列摘要

This research aims to explore female members’ perspectives. It explores the learning process, growth, and changes experienced by female members in their participation in the storytelling association and interactions with other members. I hope that through research, the following goals will be achieved:
1.Understand the motivation and continuing motivation of female volunteers to participate in the storytelling association.
2.Analyze the experience gained by female volunteers via the learning and service processes.
3.Explore the continued participation of female volunteers in the storytelling association, and the support and assistance provided by the association and members.
4.Understand the growth experience of female volunteers participating in the storytelling association.
This study adopts semi-structured qualitative interviews, document analysis, and participating observation methods as the main data collection methods. In order to observe women’s experiences in personal and environmental contexts, this study intends to take the Taichung Story Association, which has been established for 20 years, as a case study. The interviewees are recommended by the director of the Taichung Story Association. These candidates have had in-depth participation and can provide rich information. Six interviewees are selected who are valid members and have the association lecturer status. They have participated in the Taichung Story Association’s learning and services for a period of 15 to 20 years, and their age ranged from 50 to 62 years old. After analyzing their interview data, documents and participating observation records, The main conclusions obtained are as follows:
1.The motivations for female volunteers to participate in storytelling clubs are divided into: self-interested personal willingness, altruistic motivation to serve and contribute to society, and social factors influenced by relatives and friends. In the process of continuous participation, the multi-party positive feedback and mutual benefit, and participation in the community culture constitute the motivation to continue participating.
2.After participating in the story-telling knowledge training course of the association, female volunteers continue to accept the diversified empowerment learning courses organized by the association internally, and also participate in other self-enhancement learning courses externally.
3.Using the diversified service fields provided by the storytelling association, female volunteers apply the knowledge and skills learned in training and practical situations to form a personal service experience. The service involved is not just storytelling. Female volunteers also accumulate different service experiences by taking on the responsibilities of the community and participating in drama services.
4.In the process of continuing to participate in the storytelling association, the learning environment and culture provided by the association make the participation experience of female volunteers more diverse. The sharing of societal experience and information among members, discussion and dialogue between partners, and support among sisterhood provide a sense of satisfaction and belonging.
5.The continued participation results in participating in practical experience in knowledge activities, and feedback experience from service targets. Candidates also draw different inspirations from the story material, and combine the personal multi-faceted experience to form new concepts via reflection and integration. They are practiced in new situations.
6.In the process of continuing to participate in the storytelling association, female volunteers have received positive feedback from both individuals and family members, and thus form a mutually beneficial relationship in which life affects life.
Finally, based on the above research results, this research puts forward specific recommendations for female volunteers, the association, and future related research.

並列關鍵字

female volunteers ； storytelling association ； experience learning journey ； Taichung Story Association

參考文獻

財團法人國家實驗研究院科技政策研究與資訊中心(2014.09.12)。PISA閱讀素養國際評比之探討—PRIDE資料庫應用，2020年5月22日，取自https://portal.stpi.narl.org.tw/index/article/70。

參考文獻

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