隨著網際網路的發展和網路人口的增加,越來越多的應用和服務可以在網際網路上完成,而各國政府面對此一挑戰,也開始逐步建設國家資訊基礎建設。 在推動的過程中主要面臨的問題是如何辨認個人身份並做到傳輸資料的保密性,此皆是後續應用服務發展前應克服之問題。在民國92 年政府開始發行自然人憑證後,此一問題獲得根本上的解決。但從憑證發行至今,總發行量約110 萬張,佔整體人口的5%左右,佔18 歲以上人口的6%左右,和財團法人台灣網路資訊中心在96年1 月所公佈台灣曾上網人口比例達67.77%相比,目前的發行量比例仍屬偏低。 本研究以科技接受模式作為研究基礎,結合創新擴散理論,並加入可信度、主觀規範、個人創新和電腦自我效能等變數。最後的結果發現對影響接受自然人憑證意願之整體解釋度達66%,此一結果讓影響民眾使用自然人憑證的因素有更進一步被了解,並且也可做為政府日後推廣自然人憑證時參考。
As Internet develops and internet population increases, more and more applications and services are implemented in Internet. Facing this challenge, governments gradually commenced construction of national information infrastructures. In the developing phase, individual identification and security of data transmission were the main problems, which later became the top-priority ones considered in the subsequent applications development. Not until the government launched Citizen Digital Certificate services in 2003 were the problems thoroughly resolved. Nevertheless, a total of 1.1 million Citizen Digital Certificate cards issued, accounting for around 5% of entire population, still indicate a lower circulation when compared with the statistics revealing there had been a 67.77% internet population, published by Taiwan Network Information Center in January, 2007. This research, based on Technology Acceptance Model, combines the Innovation Diffusion Theory, and perceived credibility, subjective norm, personal innovativeness, and computer self-efficacy. The final result explains up to 66% of the variance of the acceptance, which enables a further understanding of factors influencing the general public using Citizen Digital Certificate cards, and can be used as a reference for government to promote Citizen Digital Certificate business in the future.