臺北縣國民中學教訓輔組織再造之研究

A study of school academic,student,guidance affairs of organizational reengineering in the junior high school of Taipei County

黃居正(HUANG CHU CHENG)

指導教授 ： 謝文全

國立臺灣師範大學/教育學院/教育學系在職進修碩士班/碩士(2006年)

摘要

本研究之主要目的，在於探討學校教訓輔組織再造基本概念，包括意義、功能、促使因素、原則、參與人員、策略、遭受困境及因應對策等，以瞭解目前臺北縣國民中學實施教訓輔組織再造的現況和意見，最後根據研究結論，提出做為實施教訓輔組織再造的建議。
本研究採用文獻分析、問卷調查二種研究方式：首先透過文獻分析，探討學校教訓輔組織再造的內涵，以瞭解學校教訓輔組織再造的意義、功能、策略、流程、原則、困境、對策及相關研究；其次。根據文獻探討的結果，編製「臺北縣國民中學教訓輔組織再造調查問卷」進行問卷調查，藉以瞭解目前臺北縣國民中學實施教訓輔組織再造的現況，與國民中學教育人員的意見，最後依據研究結論，提出具體建議。
本研究調查對象包括臺北縣國民中學59校的校長、教訓輔單位之主任、組長，以及導師、專任教師，共發出903份，實得有效問卷517份，問卷處理採用Spss for Windows 統計套裝軟體進行統計分析。
依據文獻分析、調查問卷研究結果發現、以及研究之意見擬出結論，並對學校實施教訓輔組織再造提出建議，供學校與教育行政機關做為參考。
一、結論：
1.教訓輔組織再造所能發揮的功能，大致上尚稱「良好」的程度。其中以工作效能增進、人力獲得支持的達成程度較高，而以權責分工明確、應變能力提昇的達成程度較低。
2.促使教訓輔組織再造的因素相當多元，其中以組織人力不足、配合政府政策兩因素，為影響實施再造的最大因素，而分工勞逸不均、應變能力不足兩因素的影響較小。
3.教訓輔組織再造大致能遵循相關的再造原則，其中以彈性適應、溝通協調、經濟效益等原則的遵循程度最高，全面參與、顧客需求兩原則的遵循程度最低。
4.參與教訓輔組織再造擬訂計畫的各項人員，參與程度是屬於「高」的程度。其中以校長，教務處、學務處、輔導處的參與程度較高，社區委員和校外專家則較低。
5.教訓輔組織再造大致能落實各項應有的步驟，其中以審查構想這一步驟的落實程度最高，評鑑修正則最低。
6.教訓輔組織再造所採用的策略相當多樣化，其中以人力資源、經營品質再造策略的採用度較高，而經營型態、組織文化再造策略較低。
7.教訓輔組織再造遭受到相當多的困境，其中以再造經費匱乏、人力延攬困難等困境較高；上級支持不夠、成員抗拒再造等困境較低。
8.學校大致能針對教訓輔組織再造各項困境採取適當對策，其中以強化溝通宣導、增進激勵誘因等對策較高；上級補助經費、成立人力資庫等對策較低。
9.不同背景學校實施教訓輔組織再造的情況大同小異。
10.不同背景填答者對實施教訓輔組織再造之意見大同小異。
二、建議
1.給學校方面之建議：(1)完備典章制度與提昇工作士氣以增強再造功能；(2)有效改善組織人力不足與分工勞逸不均的現象；(3)同時遵循決策授權、顧客需求暨全面參與原則；(4)提高教師、家長、社區委員和學者專家的參與度；(5)以踏實的精神落實評鑑修正再造步驟；(6)積極採用更多元化的再造策略具體作法；(7)解決再造經費匱乏和人力延攬困難的困境；(8)運用溝通宣導與激勵誘因對策因應再造困境；(9)強化再造行政團隊的核心能力；(10)擴大教訓輔組織再造的實施層面。
2.給教育行政機關之建議：(1)全面實施臺北縣學校教訓輔組織再造；(2)加強對學校實施教訓輔組織再造的視導與評鑑；(3)修訂再造相關法令解決學校經費匱乏與人力不足之現象。
3.給未來研究之建議：(1)研究內容可朝多元化發展；(2)研究方法可增加訪談及個案研究；(3)研究對象可擴大到各級學校。

關鍵字

組織再造 ； 學校教訓輔組織 ； 臺北縣國民中學

並列摘要

The main purpose of the study is to explore the primary concepts of school academic, student, guidance affairs of organizational reengineering ,inclusive of the meaning , functions , participator , procedure , principles , strategies ,stats , counterplots ,to understand the current situation and comments . Finally , according to the results , the research provides some suggestions to carry out school academic, student, guidance affairs of organizational reengineering in the junior high school of Taipei County .
This study uses the literature research and questionnaire survey. First , through documentary research , the study explores the connotation of the research provides some suggestions to carry out school academic, student, guidance affairs of organizational reengineering , to understand the meaning ,functions , participator , procedure , principles , strategies ,stats , counterplots , and relating research. Second, according to the results of literature research, the researcher compiles “questionnaire survey for school academic, student, guidance affairs of organizational reengineering in the junior high school of Taipei County”, use for investigation to understand the current situation of school academic, student, guidance affairs of organizational reengineering in the junior high school of Taipei County, and the opinions from educational staff. Finally, according to the conclusion, the research provides some substantial suggestions.
A total 903 subjects were sampled from 59 schools of the junior high school of Taipei County, inclusive of the principals, the chiefs of affairs , and teachers . The effective samples acquired are 517 copies. These data are analyzed through statistical analysis under the “SPSS for Windows” statistical package software.
From the data of the literature analysis and the results of the survey parts of the research, the researcher has formulated a number of conclusions & recommendations to educational administration and schools for school academic, student, guidance affairs of organizational reengineering .The major finding of this study are drawn as follow：

A. conclusions

1.The functions which school academic , student ,guidance affaire of origination reengineering develop , normally reach “ good “ extent . Some of them , such as improving work efficiency , manpower supporting can reach higher extent ; some of them , such as clear labor division of right and responsibility , contingency ability promotion can only reach lower extent .

2. There are multiple factors to promote school academic , student ,guidance affaire of origination reengineering . Lack of organizational manpower , co-operate with governmental policy are two main factors to effect carrying out reengineering . Unfair labor division , lack of contingency ability are two minor factors to effect carrying out reengineering .

3.Most school academic , student ,guidance affairs of organizational reengineering can follow relevant principles of reengineering .Flexible adjustment , coordinate communication , economic efficiency are some principles that the highest extent to follow. Overall participation , client requirement are two principles that the lowest extent to follow .

4. Each staff to plan and participate for school academic , student ,guidance affairs of organizational reengineering , the extent for participation is “ high “ .Some peoples , such as principal , academic office , student office and guidance office are higher extent participants ; some peoples , such as committee members and specialists are lower extent participants .

5.Most school academic , student ,guidance affairs of organizational reengineering normally can follow each step to practice . The highest extent to practice is to examine ideas , the lowest extent to practice is to evaluation and modification .

6. There are multiple strategies for school academic , student ,guidance affairs of organizational reengineering . The strategies with higher extent usage are manpower resources , reengineering for running organization ; the strategies with lower extent usage are running style and reengineering for cultural organization .

7. There are lot of difficulties for school academic , student ,guidance affairs of organizational reengineering . The higher extent difficulties are short of budget , hard to get enough manpower , the lower extent difficulties are short of support
From higher rank , resistance reengineering from members .

8. Schools usually can take suitable strategies to resolve every difficulty for school academic , student ,guidance affairs of organizational reengineering . Some strategies with higher extent are to intensify communication propagation ; some strategies with lower extent are subsidiary budget from higher rank , set up manpower database .

9. The outcome of school academic , student ,guidance affairs of organizational reengineering are almost the same for schools with different background .

10. The opinions of different interviewers for school academic , student ,guidance affairs of organizational reengineering are almost the same .

B. recommendations :
1.Some suggestions for schools :
( 1 ) To complete statues & systems and promote working morale to enforce
reengineering functions .
( 2 ) To improve effectively for short of organizational manpower and unfair labor division .
( 3 ) To follow up decision making authorization , client requirement and overall participation strategies .
( 4 ) To promote participation for teachers , committee members and specialists .
( 5 ) To practice evaluation and modification procedures for organization reengineering with dependable spirit .
( 6 ) To take actively of more multiple concrete strategies for reengineering .
( 7 ) To resolve the difficulties of lacking budget and lacking manpower for reengineering .
( 8 ) To use communication propagation and incentives to resolve difficulties of reengineering .
( 9 ) To enhance the core abilities of administration members for reengineering .
( 10 ) To enlarge aspects of carrying out school academic , student ,guidance affairs of organizational reengineering .

2. Some suggestions to educational administrations :
( 1 ) To carry out school academic , student ,guidance affairs of organizational
reengineering for all schools of Taipei County .
( 2 ) To enforce the monitor for schools to implement school academic ,
student ,guidance affairs of organizational reengineering .
( 3 ) To amend related statutes for reengineering to resolve the difficulties of
lacking budget and manpower for schools .

3. Some suggestions for future studies :
( 1 ) To study for multiple developments .
( 2 ) To add more interviews and cases studies .
( 3 ) To enlarge study scopes to all schools of Taiwan .

並列關鍵字

Organizational reengineering ； School academic, student, guidance affairs of organization ； The junior high school of Taipei County

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