團隊-成員交換關係與負責行為之關聯性研究-以團隊承諾為中介效果

在競爭環境激烈的背景之下，員工在組織創新中有著至關重要的作用，員工能透過負責行為(taking charge)給予組織新的方法。而關於增強或抑制員工的負責行為的情境因素的研究仍然相當少，仍是一個相當大的研究缺口，因此本研究探討同事之間的關係品質與團隊承諾影響團隊成員參與負責行為。研究對象設定為 2 人以上的自主管理工作團隊，欲了解團隊交換關係是否能正向影響團隊成員的負責行為。本研究以社會認定理論作為推論基礎，探討團隊交換關係與負責行為之間的中介機制-團隊承諾。本研究使用 SPSS22.0 和 AMOS18.0 統計軟體進行分析，結果發現團隊交互關係品質與負責行為有正向關聯性，團隊交互關係品質與團隊承諾有正向關聯性，團隊承諾與負責行為有正向關聯性，團隊承諾在這段關係扮演部分中介。

關鍵字

團隊-成員交換關係；團隊承諾；負責行為

並列摘要

In the context of a competitive environment, employees play a vital role in organizational innovation. Until recently, there has been little research on the contextual factors that enhance or inhibit employees’ taking charge behavior , and it is still a considerable research gap. Therefore, this study examines the relationship between the quality of Team-member-exchange and proactive behavior of taking charge with the mediator: team commitment. The research object is set up as a self-management team for more than 2 people.We would like to know whether the quality of team-member-exchange can positively affect the team members proactive behavior of taking charge. This study takes the theory of Social Recognition as the basis of inference. As a secondary support our hypothesis, we found out the model of team commitment to cause and effect. Through using the statistical software SPSS22.0 and AMOS18.0,and the results indicated that team member exchange and team commitment have positively related to the taking charge behavior .The team commitment partially mediated the relationship between team member exchange and taking charge behavior.