微學習的訓練成效與留任意願關係：以心理資本為中介變項

微學習逐漸被教育訓練單位所關注與運用，期盼帶給員工更具便利及彈性的學習模式，以助提升訓練成效，甚至裨益員工的心理資本及適任與發展。有鑑於此，本研究將探討微學習的訓練成效、心理資本與留任意願的關係，同時檢驗心理資本是否具有中介效果。本研究以近一年曾接受過企業十分鐘以內微學習課程的正式員工作為研究對象，經由問卷調查進行資料蒐集，針對回收的215份有效問卷進行信效度分析、相關分析與多元迴歸等統計分析後，研究結果發現：一、微學習的訓練成效對心理資本有顯著正向影響力；二、微學習的訓練成效對留任意願有顯著正向影響力；三、心理資本對留任意願有顯著正向影響力；四、心理資本在微學習的訓練成效對留任意願關係間扮演部分中介的角色。本研究結果可作為日後企業在規劃與執行微學習時的重要參考依據，同時建議企業應落實微學習的訓練成效評估，並重視與提升員工的心理資本，促使員工持續留任以延續微學習的效益。

關鍵字

微學習；訓練成效；留任意願；心理資本

並列摘要

Microlearning has received increasing attention and been adopted by education and training programs in an effort to provide employees with a more convenient and flexible learning mode, thereby enhancing the efficacy of training and benefiting employees' psychological capital, competency, and development. This study would examine the relationship between the effectiveness of microlearning training, psychological capital, and employee's retention intention, as well as the intervening influence of psychological capital. This study has collected data through questionnaires from full-time employees who attended 10-minute microlearning sessions from their workplace. On the 215 valid questionnaires recovered, analyses of reliability and validity, correlation, and multiple regression were conducted. After statistical analysis, the research results have found that: (1) The training effect of microlearning has a significant positive influence on psychological capital; (2) The training effect of microlearning has a significant positive influence on the retention intention; (3) Psychological capital has a significant positive influence on the retention intention; (4) Psychological capital partially intervenes the relationship between the training effect of microlearning and the retention intention. The findings of this study can serve as an indispensable resource for companies planning and implementing microlearning in the future. In addition, it is recommended that employers apply the training effectiveness evaluation of microlearning and pay attention to and enhance the psychological capital of their employees in order to increase employee retention on the job and continue the benefits of microlearning.