不當督導對建言行為之影響-以組織承諾為中介變數

過去的研究大多探討不當督導對於組織承諾的影響，結論以負面影響為主，而其他文獻結果發現並無直接影響，變數間的關係仍有探討的空間；此外，經由檢視目前的文獻顯示，組織承諾會影響建言行為，但大多是以公司行號為背景之研究，學校組織關於這方面的研究甚少，且並未有研究探討不當督導、組織承諾、建言行為三者之間的關係。本研究之目的是希望訪查學校教職人員，探討在不當督導的情況下是否會降低組織承諾，進而影響建言行為。研究採取問卷方式進行實證研究，使用統計套裝軟體SPSS進行分析。研究結果顯示，不當督導對員工組織承諾有顯著負向影響；組織承諾對建言行為有顯著正向影響；而組織承諾可以完全中介不當督導和建言行為。所以，當教職員工受到主管的不當督導時，組織承諾會降低，進而使建言行為的發生率減少。

關鍵字

不當督導；組織承諾；建言行為

並列摘要

Most studies research in impacts of abusive supervision on organizational commitment. The conclusions of mainstream are negative. The other studies claim the relation between abusive supervision and organizational commitment is independent. More, current studies reveal that organizational commitment affects voice behavior. Most researches investigate in companies but little in campus. Besides, there are few researches discuss the relation of abusive supervision, organizational commitment and voice behavior. In this paper, we focus on the impact of abusive supervision on organizational commitment for teaching staffs. Further, investigate the voice behavior under the affection of organizational commitment. This study adopts questionnaires to prove the research. The analysis is proved via partial least squares by leveraging statistics software, SPSS. The result reveals that the relation of abusive supervision and organizational commitment is significant negative correlation. The organizational commitment significantly affects the voice behavior. In our research, we figure out organization commitment is total mediator of abusive supervision and voice behavior. We prove that an abusive supervision in campus management leads lower organization commitment to teaching staff. Consequently, it negatively affects the voice behavior of teaching staff.