人格對情緒幸福感影響之探究：以正義知覺與人力資本為干擾變數

Justice Perceptions, Human Capital as Moderators of the Relationships between Personality and Emotional Well-Being

吳欣樺(XIN-HUA WU)

指導教授 ： 劉仲矩

國立臺北大學/商學院/企業管理學系/碩士(2010年)

摘要

近年來，在競爭益形激烈之職場環境下，職場工作者所承受的壓力也與日俱增，如何維持其心理的健康，遂成一重要之課題。有鑑於此，本研究針對職場工作者之情緒幸福感進行一系列之研究，以分析職場工作者之人格特質、其所感受到組織的正義知覺、以及公司之人力資本對工作者之情緒幸福感所產生的影響。本研究採取便利抽樣法，收集了9家企業共276份問卷，以階層線性模式進行資料分析，並討論個人層次變數（五大人格、情緒幸福感）與組織層次變數（正義知覺、人力資本）間的交互關係。研究結果顯示，五大人格之開放經驗性與情緒幸福感存在顯著的正相關性，而正義知覺對情緒幸福感無顯著影響，但會干擾五大人格之親和性及情緒穩定性與情緒幸福感的關聯性；此外，人力資本與情緒幸福感呈正相關，並顯著地干擾五大人格之謹慎負責性與情緒幸福感間的關係。最後，本文根據實證研究，建議企業管理者應加強對人力資本的投資，並依組織中工作者的正義知覺和企業的人力資本，來挑選合適的員工，以提升員工的情緒幸福感。

關鍵字

正義知覺 ； 人力資本 ； 五大人格 ； 情緒幸福感 ； 階層線性模式

並列摘要

In recent years, under the workplace with intense competition, workers are experiencing higher psychological pressure than ever. It therefore becomes a significant issue to maintain the psychological health of the workers. For this reason, this study conducts a series of researches so as to study the relationships between the personality and emotional well-being of workers. In addition, the moderating effects of justice perceptions and human capital to personality and emotional well-being are studied. To do these, this study adopts convenience sampling, and collected 276 valid questionnaires from the workers in nine companies in total. After that, the hierarchical linear model is employed to analyze the collected data. The obtained results show that the openness to experience is significantly positive correlated to the emotional well-being. By the way, while the justice perception is not significantly related to emotional well-being, it indeed has non-negligible effects on the relationships among agreeableness, emotional stability, and emotional well-being. Moreover, human capital is positively related to emotional well-being, and moderated the relationships between conscientiousness and emotional well-being. Finally, based on the obtained results, we suggest that company managers should enhance the investment on human capitals and select proper human power, so as to ameliorate the emotional well-being of workers.

並列關鍵字

Justice Perceptions ； Human Capital ； Five-Factor Model (FFM) ； Emotional Well-being ； Hierarchical Linear Model (HLM)

參考文獻

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