桃園縣消防人員勤務分配之研究

A Study on the Assignment of Fire Fighting Services in Fire Bureau Taoyuan County

謝玉敏(Yu-Min Hsieh)

指導教授 ： 陳金貴

國立臺北大學/公共事務學院/公共行政暨政策學系/碩士(2011年)

摘要

在面對全球氣候的變遷與異常及生活型態改變所形成的公共安全問題，彰顯出消防勤務的推動與人民生命、身體、財產及日常生活息息相關。並且在消防勤務量不斷增加，消防人力不足及女性消防人員逐年遞增的諸多因素影響下，消防機關勤務分配的重要性，是值得探究的課題。

本研究所採用的研究方法為文獻分析法、深度訪談法與問卷調查法等方式，以桃園縣消防人員為研究對象，回收有效問卷448份，有效回收率為60%，同時與消防人員進行深度訪談。依據問卷調查的統計資料與訪談結果的分析，歸納發現如下：
一、就勤務分配而言，男性消防員與女性消防員的勤務分配仍屬傳 統的性別分工模式。
二、就消防勤務量而言，救護勤務量逐年遞增而救災勤務則明顯遞減。
三、勤務種類多元複雜，消防人力不足，勤務量負擔沉重，形成消防通才不專精。

最後依據研究發現提出建議如下：
一、對考試機關的建議：設計具有執行勤務能力的體能測驗與錄取標準，增列心理測驗及詳述工作內容。
二、對訓練機關建議：設計具有增進實際救災戰技能力的訓練課程與落實淘汰機制。
三、對用人機關的建議：勤務分配以個人優勢能力及整體公平性考量作為原則，掌握環境的變遷提昇有效的救災能力，改善硬體廳舍的環境及友善的勤務管理方式。

關鍵字

消防勤務 ； 勤務分配

並列摘要

Due to global climate change and usualness and public safety problems caused by lifestyle changes, the fact that the promotion of fire fighting service is closely linked to people’s lives, bodies, property and wealth and daily lives has become significant. Moreover, with the continuous increase of fire fighting services, shortage of firefighters, and annual increase of female firefighters, the importance of dividing fire fighting services among fire companies. It is an issue worth exploring.

The research methods adopted in this study are documentary analysis, in-depth interviews and questionnaire surveys. Firemen from Fire Bureau Taoyuan County are the research sample. A number of 448 effective questionnaires returned, with an effective response rate of 60%. Also, in-depth interviews with firemen were carried out. According to the statistical data of the questionnaire surveys and analysis of in-depth interview results, the finding was concluded as follow:
1. In the case of service division, the traditional division of labor for services of male firemen and female firemen were still executed.
2. In the case of the workload of fire fighting services, the amount of services have been increasing every year, while fire fighting services decreasing progressively.
3. Since the types of services are diversified and complex, there are not enough firefighters, and workload has become heavier, thereby causing fire control generalists to become un-proficient.

Lastly, the following suggestions are proposed based on the research results:
1. Suggestions to examination organizations: design fitness tests and admission standards with service execution competences, and add psychological test and detailed job description.
2. Suggestions to training organizations: design training courses that improves practical rescuing abilities, and implement an elimination system.
3.Suggestions to recruitment organizations: labor divided according to individual advantageous abilities and fairness in general, grasp the changes of the environment and increase effective rescuing abilities, improve the environment where hardware are stored and use a friendly approach to managing services.
Keywords: fire fighting services, Assignment of Fire Fighting

並列關鍵字

fire fighting services ； Assignment of Fire Fighting

參考文獻

彭渰雯、林依依、葉靜宜(2009)，<女性在陽剛職場內的樣板處境：以海巡與消防單為為例>，《東吳政治學報》，27(4)，115-169。

羅清俊，2007，《社會科學研究方法》，台北市：威仕曼文化事業股份有限公司。

李美枝(1985)，《社會變遷中婦女角色及性格的改變》，婦女在國家發展過程中的角色研討會論文集下冊，國立台灣大學人口研究中心。

邱敏宜(2008)，<臺灣地區女性消防人員工作壓力與工作滿意之研究>，國立臺北大學公共行政暨政策學系研究所碩士論文。

林振華(2008)，<臺灣女性警察人員職場角色意識之研究>，國立政治大學社會科學院行政管理碩士學程第七屆碩士論文。