本研究以中部地區矯正機關為研究對象,主要目的在探討矯正工作人員工作價值觀與角色衝突對組織承諾之影響,並以結構式問卷,依據各機關員額比例發放問卷,於101年10月3日寄出問卷705份,於同年月23日收回577份,回收率81.8%,刪除無效問卷168份,有效問卷409份,有效回收率70.9%。 所得資料依研究目的及假設,利用SPSS及Statistica軟體進行信度分析、描述性統計、差異性分析、相關分析、迴歸分析等,所得結果如下: 1.個人特質變項在年齡、婚姻狀況、教育程度、學歷背景、服務年資、薪資、職務性質、戒護屬性等對工作價值觀有顯著差異;性別對工作價值觀無顯著差異。 2.個人特質變項在年齡、婚姻狀況、教育程度、學歷背景、服務年資、薪資、職務性質、戒護屬性等對角色衝突有顯著差異;性別對角色衝突無顯著差異。 3.個人特質變項在年齡、婚姻狀況、教育程度、學歷背景、服務年資、薪資、職務性質、戒護屬性等對組織承諾有顯著差異;性別對組織承諾無顯著差異。 4.工作價值觀與角色衝突呈現顯著負相關;工作價值觀與組織承諾呈現顯著正相關;角色衝突與組織承諾呈現顯著負相關。 5.工作價值觀對組織承諾具有正向影響;角色衝突對組織承諾具有負向影響;工作價值觀與角色衝突對組織承諾之影響呈現互相消長之關係。
This study investigated correctional facilities in Taiwan to explore the influence of work values and role conflict on organizational commitment of correctional personnel. A structural questionnaire was released based on the ratios of personnel at facilities. A total of 705 questionnaires were mailed on October 3, 2012, and 577 questionnaires were retrieved on the 23rd of the same month. The retrieval rate was 81.8%. After discarding 168 invalid samples, there were 409 valid questionnaires, with a valid retrieval rate of 70.9%. Based on the research purpose and hypothesis, the data underwent reliability analysis, descriptive statistical analysis, differential analysis, correlation analysis and regression analysis using SPSS and Statistica. The results are as follows: 1.Personal trait variables such as age, marital status, education, academic background, service years, salary, job characteristics, and custody type have significant differences in work values; gender has no significant difference for work values. 2.Personal trait variables such as age, marital status, education, academic background, service years, salary, job characteristics, and custody type have significant differences in role conflict; gender has no significant difference for role conflict. 3.Personal trait variables such as age, marital status, education, academic background, service years, salary, job characteristics, and custody type have significant differences in organizational commitment; gender has no significant difference for organizational commitment. 4.Work values and role conflict show significant negative correlation; work values and organizational commitment show significant positive correlation; role conflict and organizational commitment show significant negative correlation. 5.Work values has a positive effect on organizational commitment; role conflict has a negative effect on organizational commitment; work values and role conflict have an inverse relationship in their effect on organizational commitment