應用八字型展開法與QC工程表於精密機械品質之提升-以A公司為例

企業競爭的優勢在於較佳的效率、品質、創新、客戶反應。全面生產保養（Total Productive Maintenance）是一套具體可行的活動方法與步驟。企業的經濟環境由於產品需求的多樣化、新製品高科技化的開發競爭，與自動化及世界化的趨勢，使得品質、成本、交期的競爭越來越爲嚴苛，除了徹底要求杜絕浪費之外，也要避免巨額投資的設備故障停機及製造出不良品。因此為了保證產品品質，必須在產品規劃、設計與試作階段、工程與機器設計階段、尤其是在製造階段，應重視製造各種工程品質的主要條件管制，並隨著產品的高精度化、製造工程方面因設備自動化、無人化，而生產方面已經由自動化設備取代人工的地步，也可以說產品品質已受到自動化設備狀態的影響至多。本研究將以品質保養八字型展開法來和QC工程表達成企業內品質與客戶所需要求的品質，運用品質保養方法可將本研究案例消滅不良並提升品質，定提升工程作業效率提升15%。本案將以國內得到TPM優秀獎之企業為研究對象，探討如何運用八字型展開法消滅不良品質之研究與方法。

關鍵字

QC工程表；品質；全面生產保養；八字型展開法

並列摘要

The economic environment due to the diversification of product demand, the development of new products, high-tech competition, and the trend of automation and the world, making the quality, cost, delivery, competition has become stringent, in addition to complete the requirements to eliminate waste , we have to avoid the huge investment in equipment downtime and manufacturing defective products. Therefore, in order to ensure product quality, product planning, design and test phase of engineering and machine design phase, especially in the manufacturing stage, attention should be paid to the manufacture of a variety of engineering quality control of the main conditions, and with the precision of the product, manufacturing engineering the equipment automation, no production has been replaced by automated equipment the artificial point where can be said that product quality has been automated equipment status affect at most. Quality maintenance PDCA cycle and Quality Control Plan enterprise for quality and customer requirements, quality, use of quality care can this case study to eliminate bad and enhance the quality, will be to enhance the project operating efficiency by 15%.The case will be domestic TPM companies for the study to explore the research and methodology of how to use PDCA cycle method to eliminate poor quality.