員工之組織認同與領導效能認知對其工作滿意度之影響--以J金控公司為例

Effects of Organizational Identification and Leadership Effectiveness on Job Satisfaction –An case study of the J financial holding company.

呂博能(Po-Neng Lu)

指導教授 ： 鄭晉昌

國立中央大學/管理學院/人力資源管理研究所碩士在職專班/碩士(2006年)

摘要

政府自2000年開放金融控股公司設立後，迄今共有14家經主管機關核准設立登記，設立之金控公司因旗下皆有二家以上與金融相關之子公司，都面臨如何提升業務綜效、成本減降及交叉行銷等三大經營議題。金融業最大的資產就是人才，在現今劇烈竸爭環境下，應讓公司員工認同公司之目標與作為，以產生堅固的歸屬感，創造績效表現，與公司共存共榮。故本研究旨在探討員工組織認同、領導效能認知對其工作滿意度之影響。
本研究以Ｊ金控公司的員工為樣本，以網路問卷方式為調查方法，回收之有效樣本數為1197份，佔當時母體數22％。研究結果發現：
（－）員工的年齡、職位高低對組織認同、工作滿意度有差異，對領導效能認知無差異。
（二）員工的性別、學歷對組織認同、領導效能認知及工作滿意度無差異。
（三）員工組織認同愈高，其工作滿意度也愈高。
（四）員工對主管領導效能認知程度愈高，其工作滿意度也愈高。
金控整併風潮尚未平息，本研究所提之人力資源管理活動措施相關建議，期能對Ｊ金控公司於進行組織變革時有所助益。

關鍵字

組織認同 ； 領導效能 ； 工作滿意度

並列摘要

The government opens the financial holding company since 2000 to set up, up to now altogether had 14 to approve the establishment registration, establish of holdings because of underneath all is more than two and finance related of subsidiary, all face how promote a business more effect, cost to reduce to decline and cross marketing and so on three managements subject. The finance industry greatest property is a talented person, under the nowadays to cope with the aggressive competition and struggle environment, should let the employee approve goal and actions of the company, has the firm ownership feeling, the creation achievements performance, with company coexistent co-prosperity. Therefore this research aim is for the purpose of discussing the employee to organizational identification, the leadership effectiveness influence of the cognition upon the job satisfaction.

This research takes the employee of the “Ｊ” financial holding company as sample, the evidence of this research is based on the network questionnaire as to investigate a method. In this research, take back it valid the sample count to 1,197, and occupied at that time the population of 22%.The major results of this finds are as following:

(1) The employee''s age、 the position is high and low to the organizational identification and the job satisfaction to the organization has the difference, nevertheless does not have the difference to the leadership effectiveness.

(2) The employee''s sex 、educational background to approve to the organizations、 the leadership effectiveness and the job satisfaction to the organization does not have the difference.

(3) The employee organizational identification higher; its job satisfaction is also higher.

(4) The employee leadership effectiveness degree to the supervisor higher; its job satisfaction is also higher.

Several domestic financial institutions whole combine as the financial holding company have not yet quelled, this research raises the human resources management measure correlation suggestion, expected the “ J “financial holding company to carry on time the organization transformation has is of help.

並列關鍵字

leadership effectiveness ； organizational identification ； job satisfaction

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