資訊技術運用與協調能力和即興能力 對新產品開發績效之影響

The Impact of IT Leveraging Competence on coordination capability and improvisational capacity

劉貞君(Jen-Jiun Liu)

指導教授 ： 陳炫碩

國立中央大學/管理學院/企業管理學系/碩士(2014年)

摘要

在動盪且競爭的環境下，組織若想突破困境擊退競爭者，持續保持創新是一個非常重要的因素。如何使新產品開發團隊的績效達到最佳化，與資訊技術運用能力、協調能力與即興能力有密切的關係。
過去雖然已經有許多研究來探討新產品開發團隊成功的要素，但是這中間的運作過程還是有許多潛在的因素尚未被發掘，所以本研究將理論與實務結合，探討資訊技術運用能力，透過協調能力與即興能力對新產品開發績效會產生甚麼樣的影響，其中將新產品開發績效區分成專案效率與產品效用進行分析，此外，以及在什麼樣的環境下，即興能力會顯得相對重要，以上便是本研究的重要課題。
經由本研究實證，針對台灣製造業廠商為研究主體，並且以曾經參與過新產品開發的專案人員為研究對象，所得有效樣本為160份。實證結果發現，知識管理系統與協同設計系統對協調能力有正向影響，協同設計系統對即興能力有正向影響，協調能力對即興能力有正向影響，協調能力對專案效率與產品效用有正向影響，即興能力對專案有正向影響。另外，專案的不確定性對即興能力與新產品開發績效(專案效率、產品效用)間的關係具有正向影響。
因此，本研究認為專案團隊若想提升新產品開發績效，可以加強資訊技術的運用能力，或團隊成員之間合作良好以及快速反應市場變化，皆可以幫助新產品開發績效有更卓越的提升。

關鍵字

資訊技術運用能力 ； 協調能力 ； 即興能力

並列摘要

In the competitive environment, the organization will face many challenges, if organizations want to overcome difficulties repel competitors, continued to maintain innovation is a very important issue. How to make the NPD team performance better, the IT leveraging competence and improvisational capacity have a great relationship.
This research will combine theory and practice to investigate IT leveraging competence through coordination capability with the improvisational capacity of NPD performance will produce what influence. The NPD performance will be divided into process efficiency and product effectiveness to analysis. That is an important issue in our study.
Our empirical focus on Taiwan manufacturing industry, and we send the questionnaires to the NPD team members. We collected 160 effective samples. The results showed KMS and CWS have a positive effect to coordination capability, the CWS has a positive effect to improvisational capacity, the coordination capability has a positive effect on improvisational capacity,. In addition, the coordination capability has a positive impact on NPD performance, improvisational capability has a positive impact on process efficiency. Project uncertainty moderate improvisational capacity and NPD performance.
Therefore, we suggest that if project team wants to improve NPD performance. They can enhance the IT leveraging competence, advance relationship of team members, and react to market change. All can help NPD performance improvement.

並列關鍵字

IT leveraging competence ； coordination capability ； improvisational capability

參考文獻

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