個人辦公桌擺設對員工工作投入與專業職能知覺之影響

鍾曉玫(Hsiao-Mei Chung)

指導教授 ： 林建煌

國立中央大學/管理學院/企業管理學系碩士在職專班/碩士(2014年)

摘要

在企業組織的辦公環境中，個人辦公桌的桌面與抽屜可能會不經意的擺放各類私人物品，而這樣的表現除了呈現自己的偏好與個性之外，是否也傳遞了某種非正式的訊息，造成同事或主管對此人工作投入與專業職能知覺上的影響？因此，本研究將進行相關的探討。
本研究以五項不同種類，但較常於辦公室看見的私人物品，分別對使用個人辦公桌的職員進行研究調查，期望達成下列研究目的：
一、個人辦公桌擺放不同物品，對員工工作投入與專業職能知覺的影響。
二、個人辦公桌擺放不同物品，與受測者的人格特質交互作用，會干擾工作投入與專業職能知覺效果。
三、個人辦公桌擺放不同物品，與受測者的個人背景交互作用，會干擾工作投入與專業職能知覺效果。
並以問卷調查的方式，匯整分析，呈現主要研究結果如下述：
一、當個人在辦公桌的桌面放置相片、書籍、食品，與在抽屜放置美容用品，或女性員工放置特定物品例如薄荷錠，對其工作投入與專業職能知覺會造成影響。
二、當受測者的人格特質與辦公桌桌面擺放的物品交互作用，情緒穩定型與相片、友善型和勤勉謹慎型與美容用品、開放性與食品，皆會干擾工作投入知覺效果。而女性員工在抽屜放置香菸時，受測者的開放性人格會干擾專業職能知覺效果。
三、當受測者的個人背景與辦公桌桌面擺放的物品交互作用，年齡與書籍、從事的產業與食品，會干擾工作投入知覺效果；職務與食品，會干擾專業職能知覺效果。而女性員工在抽屜放置香菸時，受測者的性別、科系類別、職務，皆會干擾專業職能知覺效果。

關鍵字

辦公桌 ； 工作投入 ； 專業職能 ； 人格特質

並列摘要

We may put different kinds of personal goods carelessly on our desks and drawers in the offices of enterprise organizations. Is it possible not only showing our habits and personality but also passing on some informal messages to cause some images or effects for our professional competence perception and job involvement by colleagues and directors? Therefore, this research will proceed to the relevant discussions.
This research is aimed for investigation of the office staffs that are using personal desks by the five personal goods often appealed on the office; to procure the following research purpose.
1. There will be an effect for staff’s job involvement and professional competence perception to put some different goods on personal desks.
2. The interaction between the different goods on desk and subjects’ personality might interfere in the result of job involvement and professional competence perception.
3. The interaction between the different goods on desk and subjects’ personal background will interfere in the result of job involvement and professional competence perception.
Take the way of questionnaire survey to archive and analyze, then present the research results as below-mentioned:
1. It will cause effect for job involvement and professional competence perception when putting photos, foodstuffs on desk, and cosmetics into drawer or putting specific goods such as peppermint by female staff.
2. From the interaction between subjects’ personality and goods on office desk we can learn that photos for Emotional stability, cosmetics for Agreeableness, Conscientiousness, foodstuffs for Openness, which will interfere in subjects’ job involvement and professional competence perception. However, when female staff put cigarettes into drawer, the openness personality of subjects will interfere in the effect of professional competence perception.
3. From the interaction between subjects’ personal background and goods on office desk, we can learn that books for ages, foodstuffs for engaged industry, which will interfere in the effect of job involvement perception. The position and foodstuffs, which will interfere in the effect of professional competence perception. And when female staff put cigarettes into drawer, subjects’ gender, majored department, position, which will interfere in the effect of professional competence perception.

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