組織常規與覺觀正念：雙元結構的鬆動與融合

Organizational Routine and Mindfulness: Loose and Integration of the Dual Structure

郭又銘(Kuo, Yu Ming)

指導教授 ： 連雅慧

國立中正大學/管理學院/企業管理學系/博士(2012年)

摘要

組織知識的累積成為組織常規，常規有助於組織運作的效率，但也可能讓組織僵化。當今探討組織常規的文獻著重於組織常規的改變歷程與原因。然而，這些文獻對於組織成員如何認知、適應和執行既定的常規卻仍著墨不多。本研究以組織常規做為理論基礎，說明組織成員如何以覺觀正念(mindfulness)面對和執行組織常規。本研究以詮釋現象學為研究方法，包含前置研究和正式研究。前置研究是為了清楚界定覺觀正念在組織中的樣貌，而正式研究訪問十位慈濟醫院行政主管。本研究發現，組織成員運用「放下自我意識」和「把握當下」的覺觀正念能力時，有助於鬆動個人與組織常規的對立關係，再進一步運用「反觀自照，認清問題的根本源於自己」、「體悟與實踐生命的價值」、「站在別人的角度思考」等三個覺觀正念能力時，有助於融合個人與組織常規的歧異。

關鍵字

詮釋現象學 ； 覺觀正念 ； 組織常規 ； 慈濟醫院

並列摘要

Organizational routines may contribute to the efficiency of organizations, but may also make the organization rigid. Most literature focuses on organizational routine change of process and reason. However, very little literature research people how to cognition, adaptation and implementation organzational routine. This study uses the structure theory as the theoretical foundation to explain people how to use mindfulness to deal with organizational routine. This study uses hermeneutic phenomenological research methods. The results of the analysis include the pre-study and formal research. The pre-study is to clearly define the appearance of Mindfulness in the organization, and we interview to ten Tzu Chi Hospital administrative for formal study. This study found that members use "lay down their self-awareness" and "seize the moment to help loosen the antagonistic relationship of the individual and organizational routine. Further use of “a clear understanding of the problem simply stems from their own”, “understanding the value and practice of life” and “stand in someone else's perspective and contribute” is help to the integration of individuals and organizations conventional discrepancy.

並列關鍵字

hermeneutic phenomenological method ； mindfulness ； organizational routine ； Tzu Chi Hospital

參考文獻

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