知識分享方式對知識學習成效之影響

The Effects of Knowledge Sharing Types on Knowledge Learning Effectiveness

范博昇(Po-Sheng Fan)

指導教授 ： 曾淑美

義守大學/電機資訊學院/資訊管理學系/碩士(2015年)

https://doi.org/10.6343/ISU.2015.00066

摘要

以知識為基礎的觀點將知識視為企業最有價值的資源，因此每個人都必須不斷地學習來提升自己的知識。然而，要能有效提升自己知識的關鍵就在於知識能否被有效的分享。檢視過去相關文獻後發現，有關知識分享的研究大多著重在知識分享的意圖或行為上，而對於知識分享方式的探討則著墨不多。因此，本研究藉由問卷調查法來深入探討知識分享方式對知識學習成效的影響。再者，由於自我效能和人格特質亦可能對知識分享方式與知識學習成效之間的關係產生影響。因此，本研究進一步探討自我效能與人格特質對於知識分享方式與知識學習成效之間關係的干擾效果。研究結果顯示，科技/文件、人際互動及親自體驗知識分享方式對知識學習成效皆具有顯著的正向影響，而自我效能之高低程度則對知識分享方式與知識學習成效之間的關係具有顯著的調節效果。最後，本研究提出具體建議以供企業做為未來提升員工知識學習成效之參考。

關鍵字

知識分享 ； 自我效能 ； 人格特質 ； 學習成效

並列摘要

Based on the knowledge-based perspective, knowledge is always perceived as the most valuable resources. Therefore, everyone should keep learning to increase knowledge. However, the key to effectively increase knowledge lies on the effective knowledge sharing. After a review of literature, it was found that the studies related to knowledge sharing mostly focused on knowledge sharing intention or behavior, while there are a few studied on knowledge sharing types. Therefore, this research applied the questionnaire method to investigate the influence of knowledge sharing types on knowledge learning effectiveness. Moreover, self-efficacy and personality traits could possibly influence the relationship between knowledge sharing types and knowledge learning effectiveness. Hence, this study further investigated the moderating effects of self-efficacy and personality traits on the relationship between knowledge sharing types and knowledge learning effectiveness. The results showed that technology/documentation, interpersonal interaction and experience knowledge sharing types had significantly positive influence on knowledge learning effectiveness, while the level of self-efficacy showed a significant moderating effect on the relationship between knowledge sharing types and knowledge learning effectiveness. Lastly, this research proposed concrete suggestions for enterprises to increase knowledge learning effectiveness among their staff.

並列關鍵字

Knowledge Sharing Types ； Self-efficacy ； Personality Traits ； Learning Effectiveness

參考文獻

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