Measuring the Level of Job Satisfaction and Performance of Employees at Thủ Thiêm Power Company

Measuring the Level of Job Satisfaction and Performance of Employees at Thu Thiem Power Company

Nguyen Thanh Hai(Nguyen Thanh Hai)

指導教授 ： 陳岳陽

共同指導教授 ： Ho Sy Tan(Ho Sy Tan)

義守大學/管理學院/企業管理學系/碩士(2018年)

摘要

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關鍵字

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並列摘要

Graduate thesis "Measuring the level of job satisfaction and performance of employees at Thu Thiem Power Company" is designed to: Measure the level of satisfaction for the employee's work with the organization; measure the effect of the level of job satisfaction on an employee's performance on an organization; Suggest some solutions to improve the level of employee satisfaction and their performance under limited resources.
Based on inheriting the previous research results of Tran Kim Dung (2005, 2007) and communicating with departmental superiors, HR managers and colleagues in the same company. The Key Performance Indicator (KPI) performance results are obtained through the feedback of the Heads of Unit.
The formal study was conducted by quantitative method through data collection method using the questionnaire survey - responding to the sample size of 219. At the same time, The head of department, HR manager based on KPI criteria. All feedback data will be processed with SPSS software.
The scale is assessed through Cronbach alpha analysis and factor analysis to test reliability and validity. Research hypotheses were tested through correlated analysis with Pearson coefficients and linear multiple regression. Results showed that only three aspects of job satisfaction were positive and statistically significant to the performance of the employee.
Corporate welfare (ß = 0.119), work environment - colleagues (ß = 0.112), mechanics
promotion-fair (ß = 0.062). The topic demonstrates the correlation between job satisfaction and employee performance, and the Key Performance Indicator (KPI) on performance evaluation of employees.
Finally, the study presents solutions based on direct analysis of the factors affecting the performance of employees, thus helping the management of Thu Thiem Power Company to offer solutions to improve the performance of the company employees.

並列關鍵字

satisfaction ； the Key Performance Indicator (KPI) ； job satisfaction ； the Job Descriptive Index (JDI)

參考文獻

3. Cynthia D. Fisher. (2003), Why do lay people believe that satisfaction and performance are correlated? Possible sources of a commonsense theory, Journal of Organizational Behavior, J. Organiz. Behav. 24, 753–777

6. Hoang Trong and Chu Nguyen Mong Ngoc (2005), Analysis of research data with SPSS. Statistics Publishing House.

12. Tran Kim Dung (2009), Human Resource Management. Statistical Publishing House

1. C. Sorovou, D.Politou, A.Kalligeris, S.Topouzidou (ATC) (2001), D3-KPI Manual, Part I - General Methodology.

2. Chow C.W., Harrison G.L., McKinnon J.L., & Wu A. (2001), Organizational Culture: Association with Affective Commitment, Job Satisfaction, Propensity to Remain and Information Sharing in a Chinese Cultural Context. CIBER Working paper. San Diego State University.