政府施政措施與銀髮族服務需求之探討-以高雄市為例

Discussion on government policy initiatives and service needs of senior citizens - A Case Study of Kaohsiung

蔡欣汝(Hsin-Ju Tsai)

指導教授 ： 魏乃捷

共同指導教授 ： 薄喬萍(Chiao-Pin Bao)

義守大學/管理學院/工業管理學系/碩士(2015年)

https://doi.org/10.6343/ISU.2015.00366

摘要

台灣面臨高齡社會，老人問題日益受到重視，針對銀髮族的需求，對於政府所提供的服務措施、政策配套各有不同，然而這些施政措施是否為銀髮族最迫切需要，深入探討、探討銀髮族最迫切需要，依此可作為政府在提供銀髮族服務施政項目上，達到政府的「照顧」與銀髮族的「需求」之間，達到「適切」的規劃。
依據國內文獻收集結果，初步共有二十一項老人需求，再以本研究所發展的「專家權重法」，篩選出優先重要的十項重要銀髮族需求。
為了能夠了解銀髮族真正所需，透過高雄市提供的老人福利政府措施，以共同權重模式，針對銀髮族的最迫切之十項需求，評估出最需優先的二大需求分別為「健康檢查」、「日間托老服務」並列，再者為「失智日間照顧」、「中重度失能交通接送」、「居家復健」並列為第二名，依序為「老年基本保證年金」、「醫療補助」、「中低收入老人補助」、「全民健保」、「住宅修繕」。
本研究期望能將所得出的結果，提供政府的施政與銀髮族需求上能達成了最密切的規劃。

關鍵字

銀髮族 ； 專家權重法 ； 共同權重

並列摘要

Taiwan is facing an aging society, much attention has been put on the elderly. When talking about the measures of the service and the related policies provided by the government, the elderly have different demands.However, we are not sure whether the existing policy fits the urgent needs of these people. Consequently, having a sound discussion on the old people’s immediate demands and trying to provide suggestions to the improvement of the policy can attain the “appropriate” plan on the government’s “care” with the elderly’s “demand”.The elderly have received increasing attention for the needs of seniors, for services provided by government measures, policy support vary, but these policy measures are most urgently needed for the seniors, depth, to explore the most senior citizens urgent need, and so as the government in the provision of services governance project on senior citizens, to meet the government's "care" of between seniors' needs ", to" appropriate "plan.According to the results collected through the domestic documents, we have chosen 21 kinds of needs of the older people at first. With the study of “the expert weight method”, we have selected the most important 10 problems priorly.Results based on internal documents collected, the preliminary total twenty-one elderly needs, and then to the development of this study, "the expert weight method" preferentially selected ten important Seniors important needs.To have a truly understanding of the demands of the old people, the study analysis the 10 kinds of urgent needs according to the welfare policy to the elderly people provided by the Kaohsiung City Government and then sequence the demands, the results are as followings: “health check” and “senior citizen services” come to the most concerned ones at the same time, the “dementia day care”, the “moderate to severe disability shuttle transportation”,and the “home rehabilitation” rank the second simultaneously. Followed by the "older basic guaranteed pension", the" Medicaid",the " low-income subsidy for the elderly ", the" national health insurance ",and the" Residential repair. "To be able to understand really need seniors, welfare for the elderly through the Kaohsiung City Government measures provided for common weight mode, for the most urgent needs of dozens of senior citizens, the need to assess the priority needs are two major "health check" , "senior citizen services," tied Moreover as "dementia day care", "moderate to severe disability shuttle transportation", "home rehabilitation" tied for second place, in order, is "older basic guaranteed pension", " Medicaid, "" low-income subsidy for the elderly "," national health insurance "," Residential repair. "This study wishes to reach a proper plan for the government to carry out proper policies on the seniors’ needs according to final results.To reach the closest planning on expected results of this study the results can provide the government's policy and the needs of senior citizens.

並列關鍵字

Seniors ； Expert Investigation Weight Method ； Common Weights

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