營造廠與承包商間之信任與關係承諾對組織績效之影響

本論文首在探究「營造公司與承包商間之信任與關係承諾對組織績效的影響」，以J工程公司配合之承包商為研究對象，採用問卷調查方式，共發放200份問卷，回收有效問卷164份，主要使用SPSS統計軟體來進行敘述性統計分析、信度分析、效度分析、因素分析、t檢定及變異數分析、迴歸分析等研究方式與技術，藉此了解營造公司與承包商間之信任與關係承諾對組織績效的影響為何，以提供日後相關業者之發展及相關研究參考。本研究結果包括：(一) 信任對組織績效具有顯著正向影響。（二）關係承諾對組織績效具有顯著正向影響。（三）信任對於關係承諾具有顯著正向影響。。由此可證明，對於營造業而言，若能透過建立其與承包商之信任、維持正向之關係承諾，藉此提升整體組織績效，對於業者將有正向助益。

關鍵字

信任；關係承諾；組織績效

並列摘要

This thesis, “The Effect of Trust and Relationship Commitment On Organizational Performance Company and Contractor.”, adopts questionnaire interview, which was conducted with convenience sampling. Two hundred(200) questionnaires were distributed, and one hundred sixty four(164) valid copies were collected. This survey mainly adopted SPSS statistical program to process analytical methods and techniques, such as descriptive statistical analysis, reliability analysis, validity analysis, exploratory factor analysis, T-test, ANOVA, regression analysis, and more. The above analyses will help understand the the Relationship Between Trust, Relationship Commitment, and Organizational Performance. The quantitative analysis reveals that (1) "Trust" has a positive effect on "Organizational Performance"; (2)"Relationship Commitment" has a positive effect on "Organizational Performance"; (3)"Trust" has a positive effect on "Relationship Commitment". Basing on the findings, Housing Company and Contractor are suggested to build Trust, Relationship Commitment. In this way, Organizational Performance will be expected.