越南外籍勞工人格特質、工作承諾與工作滿意度之研究

摘要有許多台灣傳統產業管理者都認為越南人跟台灣人的生活習慣都很像相近，卻發現在管理越南外籍勞工方面非常不容易。本研究透過探討越南外籍勞工的人格特質，並藉由了解越南外籍勞工的工作承諾與工作滿意度，解答這問題。是本研究的目的，希望可以提供給管理者在這方面的參考。本研究針對越南外籍勞工為研究對象，採用自陳述問卷編制量表，探討越南外籍勞工的人格特質、工作承諾與工作滿意度。在回收250份有效問卷之後進行分析，首先分析各變項之信度分析、再來就進行人口變項分析、因素分析、差異分析以及相關分析，最後進行回歸分析與結論。本研究發現越南外籍勞工來台灣工作之年齡多在26歲至30歲間，男性比女性多多從事製造業；在「人格特質」傾向上A型人格及B型人格均有，呈現年齡從20歲致30歲者及工作年資三年以上者傾向A型人格。在「工作承諾」方面年齡在21歲至25歲者對生涯承諾比較明顯，而且女性在工作投入方面比男生多。在「工作滿意度」方面來台時間及工作年資越久對社會滿意越高，表示來台灣時間越久會受到環境影響，工作生活環境也習慣，慢慢融入台灣的社會。

關鍵字

越南外籍勞工；人格特質；工作承諾；工作滿意度

並列摘要

ABSTRACT Many Taiwanese traditional industry managers think that Vietnamese and Taiwanese have similar living habits, but find out that it’s very difficult to manage Vietnamese foreign workers. This study addresses the issue by exploring the personality traits of Vietnamese foreign workers and by understanding the work commitments and job satisfaction of Vietnamese foreign workers. It is the purpose of this study and it is hoped that it can be provided to managers for reference in this regard. This study aimed at Vietnamese foreign workers as a research object, using self-reported questionnaires to develop a scale to explore the personality traits, job commitments and job satisfaction of Vietnamese foreign workers. After the recovery of 250 valid questionnaires, the analysis is first carried out. Firstly, the reliability analysis of each variable is analyzed, and the demographic analysis, factor analysis, difference analysis and correlation analysis are carried out, and regression analysis and conclusion are finally carried out. This study found that Vietnamese foreign workers come to Taiwan to work at the age of 26 to 30 years old. Men are more than women for being engaged in manufacturing. In terms of "personality traits", both type A personality and type B personality are present, aged from 20 years old. Those who are 30 years old and who have worked for more than three years tend to have type A personality. Those who are between the ages of 21 and 25 in the "work commitment" have a clear commitment to their careers, and women have more jobs than men. In terms of "job satisfaction", the longer the time and the working years, the higher the satisfaction with the society. The longer the time of working in Taiwan, the more environmental impact will be affected, and the working and living environment will be used to the society.